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Article
Publication date: 14 September 2015

Laszlo Sajtos

346

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Journal of Service Theory and Practice, vol. 25 no. 5
Type: Research Article
DOI:
ISSN: 2055-6225

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Article
Publication date: 20 August 2018

Jörg Finsterwalder and Alastair Tombs

652

Abstract

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Journal of Service Theory and Practice, vol. 28 no. 4
Type: Research Article
DOI:
ISSN: 2055-6225

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Article
Publication date: 2 January 2024

Laszlo Sajtos, Shasha Wang, Sanjit Roy and Carlos Flavián

651

Abstract

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Journal of Service Theory and Practice, vol. 34 no. 1
Type: Research Article
DOI:
ISSN: 2055-6225

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Article
Publication date: 14 March 2016

Rodoula H Tsiotsou and Jochen Wirtz

524

Abstract

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Journal of Service Theory and Practice, vol. 26 no. 2
Type: Research Article
DOI:
ISSN: 2055-6225

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Article
Publication date: 15 November 2011

Jorg Finsterwalder and Tony Garry

1061

Abstract

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Managing Service Quality: An International Journal, vol. 21 no. 6
Type: Research Article
DOI:
ISSN: 0960-4529

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Article
Publication date: 9 March 2022

Jörg Finsterwalder and Carolin Plewa

1135

Abstract

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Journal of Service Theory and Practice, vol. 32 no. 2
Type: Research Article
DOI:
ISSN: 2055-6225

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Article
Publication date: 13 March 2017

Dr Cheryl Leo and Jillian C. Sweeney

427

Abstract

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Journal of Service Theory and Practice, vol. 27 no. 2
Type: Research Article
DOI:
ISSN: 2055-6225

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Article
Publication date: 8 May 2017

Christine Mathies and Paul G. Patterson

345

Abstract

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Journal of Service Theory and Practice, vol. 27 no. 3
Type: Research Article
DOI:
ISSN: 2055-6225

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Article
Publication date: 4 July 2013

Kristina Heinonen, Anu Helkkula and Maria Holmlund

401

Abstract

Details

Managing Service Quality: An International Journal, vol. 23 no. 4
Type: Research Article
DOI:
ISSN: 0960-4529

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Article
Publication date: 6 February 2009

2169

Abstract

Details

International Journal of Operations & Production Management, vol. 29 no. 2
Type: Research Article
DOI:
ISSN: 0144-3577

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