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Facing the diverse needs of large-scale customers, based on available railway service resources and service capabilities, this paper aims to research the design method of railway freight service portfolio, select optimal service solutions and provide customers with comprehensive and customized freight services.

Based on the characteristics of railway freight services throughout the entire process, the service system is decomposed into independent units of service functions, and a railway freight service combination model is constructed with the goal of minimizing response time, service cost and service time. A model solving algorithm based on adaptive genetic algorithm is proposed.

Using the computational model, an empirical analysis was conducted on the entire process freight service plan for starch sold from Xi'an to Chengdu as an example. The results showed that the proposed optimization model and algorithm can effectively guide the design of freight plans and provide technical support for real-time response to customers' diversified entire process freight service needs.

With the continuous optimization and upgrading of railway freight source structure, customer demands are becoming increasingly diverse and personalized. Studying and designing a reasonable railway freight service plan throughout the entire process is of great significance for timely response to customer needs, improving service efficiency and reducing design costs.

Cloud computing gives several on-demand infrastructural services by dynamically pooling heterogeneous resources to cater to users’ applications. The task scheduling needs to be done optimally to achieve proficient results in a cloud computing environment. While satisfying the user’s requirements in a cloud environment, scheduling has been proven an NP-hard problem. Therefore, it leaves scope to develop new allocation models for the problem. The aim of the study is to develop load balancing method to maximize the resource utilization in cloud environment.

In this paper, the parallelized task allocation with load balancing (PTAL) hybrid heuristic is proposed for jobs coming from various users. These jobs are allocated on the resources one by one in a parallelized manner as they arrive in the cloud system. The novel algorithm works in three phases: parallelization, task allocation and task reallocation. The proposed model is designed for efficient task allocation, reallocation of resources and adequate load balancing to achieve better quality of service (QoS) results.

The acquired empirical results show that PTAL performs better than other scheduling strategies under various cases for different QoS parameters under study.

The outcome has been examined for the real data set to evaluate it with different state-of-the-art heuristics having comparable objective parameters.

Inventory models are quantitative ways of calculating low-cost operating systems. These models can be either deterministic or stochastic. A deterministic model hypothesizes variable quantities like demand and lead time, as certain. However, various types of research have revealed that the value of demand and lead time is still ambiguous and vary unanimously. The main purpose of this research piece is to reduce the uncertainties in such a dynamic environment of Industry 4.0.

The current study tackles the multiperiod single-item inventory lot-size problem with varying demands. The three lot sizing policies – Lot for Lot, Silver–Meal heuristic and Wagner–Whitin algorithm – are reviewed and analyzed. The suggested machine learning (ML)–based technique implies the criteria, when and which of these inventory models (with varying demands and safety stock) are best fit (or suitable) for economical production.

When demand surpasses a predicted value, variance in demand comes into the picture. So the current work considers these things and formulates the proper lot size, which can fix this dynamic situation. To deduce sufficient lot size, all three considered stochastic models are explored exclusively, as per respective protocols, and have been analyzed collectively through suitable regression analysis. Further, the ML-based Classification And Regression Tree (CART) algorithm is used strategically to predict which model would be economical (or have the least inventory cost) with continuously varying demand and other inventory attributes.

The ML-based CART algorithm has rarely been seen to provide logical assistance to inventory practitioners in making wise-decision, while selecting inventory control models in dynamic batch-type production systems.

This study aims to identify service quality dimensions for logistics service providers (LSPs) and to examine their relationships with customer satisfaction and customer loyalty.

Service quality dimensions are identified from vast literature review. Customers who take services from LSPs were surveyed to collect data on basis of developed survey instrument. Structural Equation Modelling (SEM) is applied to test the proposed research hypotheses.

The study shows that all the five service quality constructs, i.e. “Operational Quality”, “Resource Quality”, “Information Quality”, “Personnel Contact Quality” and “Customization and Innovation Quality” have direct relationship with customer satisfaction. They also have indirect relationship with customer loyalty, implying the full mediation of customer satisfaction.

The results of the study suggest that the logistics service quality (LSQ) can be measured multi-dimensionally. It provides clear implications to LSPs for improvement of service quality. The present research work is expected to be useful for both, logistics service providers and the customer organizations, which take services from LSPs. LSPs can develop strategies to improve their service quality on basis of findings from this study.

The present research will help in extending the existing literature on service quality in context to LSPs.

An integrated queueing network focused on container storage/retrieval operations occurring on the yard of a transshipment hub is proposed. The purpose of the network is to support decisions related to the organization of the yard area, while also accounting for operations policies and times on the quay.

A discrete-event simulation model is used to reproduce container handling on both the quay and yard areas, along with the transfer operations between the two. The resulting times, properly estimated by the simulation output, are fed to a simpler queueing network amenable to solution via algorithms based on mean value analysis (MVA) for product-form networks.

Numerical results justify the proposed approach for getting a fast, yet accurate analytical solution that allows carrying out performance evaluation with respect to both organizational policies and operations management on the yard area.

Practically, the expected performance measures on the yard subsystem can be obtained avoiding additional time-expensive simulation experiments on the entire detailed model.

As a major takeaway, deepening the MVA for generally distributed service times has proven to produce reliable estimations on expected values for both user- and system-oriented performance metrics.

An important phenomenon often observed in supply chain, known as the bullwhip effect, implies that demand variability increases as we move up in the supply chain. On the other hand, the cross-docking is a distribution strategy that eliminates the inventory holding function of the retailer distribution center, where this latter functions as a transfer point rather than a storage point. The purpose of this paper is to analyze the impact of cross-docking strategy compared to traditional warehousing on the bullwhip effect.

The authors quantify this effect in a three-echelon supply chain consisting of stores, retailer and supplier. They assume that each participant adopts an order up to level policy with an exponential smoothing forecasting scheme. This paper demonstrates mathematically the lower bound of the bullwhip effect reduction in the cross-docking strategy compared to traditional warehousing.

By simulation, this paper demonstrates that cross-docking reduces the bullwhip effect upstream the chain. This reduction depends on the lead-times, the review periods and the smoothing factor.

A mathematical demonstration cannot be highly generalizable, and this paper should be extended to an empirical investigation where real data can be incorporated in the model. However, the findings of this paper form a foundation for further understanding of the cross-docking strategy and its impact on the bullwhip effect.

This paper fills a gap by proposing a mathematical demonstration and a simulation, to investigate the benefits of implementing cross-docking strategy on the bullwhip effect. This impact has not been studied in the literature.

The objective of this study is to explore the impact of a government-supported initiative for operational security, specifically the establishment of the national security emergency industry demonstration base, on the profitability of local publicly traded companies. Additionally, the study investigates the significance of firms' blockchain strategies and technologies within this framework.

Using the differences-in-differences (DID) approach, this study evaluates the impact of China's national security emergency industry demonstration bases (2015–2022) on the profitability of local firms. Data from the China Research Data Service (CNRDS) platform and investor Q&As informed our analysis of firms' blockchain strategy and technology, underpinned by detailed data collection and a robust DID model.

Emergency industry demonstration bases have notably boosted enterprise profitability in both return on assets (ROA) and return on equity (ROE). Companies adopting blockchain strategies and operational technology see a clear rise in profitability over non-blockchain peers. Additionally, the technical operation of blockchain presents a more pronounced advantage than at the strategic level.

We introduced a new perspective, emphasizing the enhancement of corporate operational safety and financial performance through the pathway of emergency industry policies, driven by the collaboration between government and businesses. Furthermore, we delved into the potential application value of blockchain strategies and technologies in enhancing operational security and the emergency industry.

The purpose of this study is to understand the scope and nature of information sharing as a form of workplace learning among gig workers.

Data were collected from public social media communities of gig workers in Thailand. In total, 338 posts and 3,022 comments on the posts were analyzed (data corpus N = 3,360). Thailand was selected for the context of this study given its high level of social media penetration, a high percentage of digital service consumption of internet users and the prevalence of app-based gig workers. This study used thematic analysis using inductive and semantic coding to generate themes.

Findings showed two overarching themes of information sharing, which included on-the-job experience and inquiries. One surprising finding was the extent to which gig workers used social media to help others even when it potentially undermined their success.

This study adds evidence to the role of information sharing in workplace learning and illustrates how gig workers who do not have access to traditional training and learning opportunities use social media communities to fill this need.

Given the surge of digitalization and internet infrastructure leading to the rise of gig work worldwide, this study provides a closer look at how gig workers are using social media communities to facilitate workplace learning and support one another amid otherwise difficult and insecure working conditions. It also discusses the role that culture plays in facilitating a cooperative rather than a competitive environment among drivers.

This paper aims to systematically understand the development of rapid setup, quantitatively analyze the landscape and reveal new trends and challenges.

Based on 192 literature studies (1987–2021) collected from Scopus and Google Scholar, the papers are classified by: publication time and source; research type and data analysis of papers; pattern of authorship and country; sector-wise focus of the paper; improvement method used in the setup. And CiteSpace is used to analyze the cooccurrence and timeline of keywords.

There has been substantial progress in the past 35 years, including the rapid growth in the number of papers, the expansion in different disciplines, the participation of developing countries, the application in the service industry and the significant impact of setup on cost. And there are still some deficiencies.

There is concern that Google Scholar lacks the quality control needed for its use as a bibliometric tool. Future work is encouraged to conduct an in-depth discussion on high-quality papers.

In small batch production, rapid setup is increasingly essential. Clarifying the research focus and main improvement methods is of great significance for enterprises to meet the changing market needs.

To the best of the authors’ knowledge, this study is the first literature review on rapid setup. It is decided to consider a detailed set of data for better introspection and trace the history reflections and the research future in setup time.

This study aims to enhance storage and distribution operations at a pharmaceutical supply center (PSC) in primary health care (PH) using lean health care (LH) tools. Supply centers for health products, medications and supplies have unique characteristics compared to centers for other goods due to complex processes, specific services, diverse stakeholders and multiple interactions. The authors adapt LH tools to address these complexities and meet industry-specific needs.

The investigation unit is a PSC in a large southern Brazilian city, and the processes analyzed are the storage and distribution of medications. The authors performed action research from June 2019 to February 2020. Data collection and problem diagnosis involved the development of a value stream mapping.

The authors adapted the overall equipment effectiveness calculation, efficiency analysis, and loss classification for PSC operations. Eighteen core issues were found: waiting, movement, transport, stock, inadequate processing, defects and human potential losses. The authors proposed waste reduction tools and practices. Inadequate storage conditions may compromise medicine quality, efficacy and safety. This can result from lacking physical structures or noncompliance with procedures. Next, the authors recommend simulating scenarios for validation before implementation.

The study explored ways to enhance layout and medicine distribution at the PSC, focusing on reducing loss and cost impact.

Originality lies in LH application in a PSC of PH, often applied in secondary or tertiary health levels like hospitals. The novelty necessitated adaptations of tools for future PSC applications.