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This paper aims to provide a business plan for libraries to offer profitable passport services to patrons.
Abstract
Purpose
This paper aims to provide a business plan for libraries to offer profitable passport services to patrons.
Design/methodology/approach
Gives an overview of demographic, financial, and management profiles of California libraries that offer passport services. Presents a plan for introducing passport service in two California libraries.
Findings
Current political and demographic environments for the two libraries make the introduction of passport services a potentially lucrative opportunity.
Research limitations/implications
Little to no correlation was found between patron demographics of libraries currently offering passport services and the amount of revenue the services produce.
Practical implications
Passport services may provide libraries a simple but effective way to supplement their budgets.
Originality/value
Suggests an innovative way for libraries to increase relevance to patrons through services as well as create a stable funding source.
Details