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Using as its basis the Australian Records Management Standard (AS 4390 – now superseded by the International Records Management Standard, ISO 15489), the National Archives of Australia (NAA) has developed an extensive range of detailed and practical standards, guidelines, policies and manuals to assist Australian public sector organisations to implement strategies to make and keep full and accurate records. The NAA committed to this course of action in response to evidence of widespread poor record keeping in the Australian Government, the result of changes to work practices in the public sector including the spread of electronic business systems and the devolution of managerial responsibility. This article describes the major components of the “e‐permanence”’ suite of best practice record keeping guidance and discusses implementation strategies pursued by the Archives in support of these products.

Researchers of the history of women teachers have included fiction, as well as memoirs and history, as an important part of that testimony. The aim of this article is to examine the novel, Anne of Avonlea (1925) by Lucy Maude Montgomery as both a source of information about the working life of a woman teacher and, due to the immense popularity of the book, as a shaper of how women understand and enact teaching. Anne is a young teacher in her first posting consisting of a rural Canadian one‐ teacher school. She struggles to resist using corporal punishment in favour of winning her students respect, stimulating their minds and finding a ‘genius’. However, the local community, fellow teachers and her students have different notions of how teachers should behave. Her beliefs are further undermined when in a fit of anger she succumbs to beating one her students. Her reflections on what drove her actions are realistic and contain warnings for contemporary teachers to appreciate the often fragile hold they have on their espoused educational philosophy. Another danger revealed is the unconscious leaking of the shadow side of the psyche in the necessary close but dangerous relationships between students and teacher thereby providing a complex view of what motivates young women to teach and how they approach their work.

Increased annual precipitation and more frequent episodes with heavy precipitation are expected in Norway due to climate change. The purpose of this paper is to use two case studies to investigate effects of precipitation on the amounts of faecal indicator bacteria and parasitic protozoa (Cryptosporidium and Giardia) loaded to surface waters from catchment areas exposed to different faecal sources.

In the first case study, the loads of faecal indicator bacteria and Cryptosporidium and Giardia, were investigated in relation to precipitation in a stream from a small valley where cattle and sheep are grazed. In the second case study, historical data (monthly values from 2004‐2009) regarding faecal coliforms and water flow in five tributaries (urban and rural) of a lake used as a drinking water source, were used for calculating loads of faecal indicator bacteria. These loads were evaluated in relation to historical data on precipitation. Additional sampling during/after rainfall, including analysis of samples for Cryptosporidium and Giardia, was performed.

The study visualises how heavy rainfall may increase the load of faecal microorganisms and potential pathogens in Norwegian water sources.

This study provides supplementary information about microbial contamination (including by parasites) of Norwegian surface waters during or after rainfall. This is useful input for decision making regarding protection of vulnerable water sources and for risk assessments. Data are also provided for evaluation of water treatment needs for Norwegian municipalities and waterworks responsible for providing safe drinking water under future climatic conditions.

In partnership with UNESCO's Oral Archives Initiative, the authors have set out to capture the voices of those who have played a significant role in the creation and early development of the World Heritage Convention. The recorded interviews with the men and women who were active participants in this early period are designed to supplement the existing literature and voluminous documentation from the statutory and expert meetings. The uniqueness of this World Heritage research project is the important role that the voices of the pioneers will play in illuminating the successes and failures, the struggles and triumphs of the early years. This paper aims to share some of the findings.

The selection of the first group of interviewees has been made on the basis of the importance of the person's involvement in World Heritage matters, age, diversity of interests and geographical distribution. The interviews are structured with specific questions to identify key issues and cases that have affected the development of the World Heritage system. Topics are explored and teased out, adapting to the experience of each interviewee.

To date, the authors have interviewed 31 participants from all geographical regions of UNESCO. The interviews have created a rich and diverse tapestry of information, concepts and opinions on the early days of the World Heritage Convention. Participants in the project have been generous with their time and passionately candid in their views. In this paper, the authors offer a glimpse into the results of this research by presenting some samples from three interviews.

The interviews provide a unique and original viewpoint on the creation and early implementation of the World Heritage Convention. Preliminary results point to a deeper understanding of the forces that led to the creation of the convention and the leadership role played by certain individuals in transforming these ideas for international cooperation into reality. At the completion of the project, this data set of interviews will be deposited in the UNESCO Archives for consultation by future generations of researchers.

The purpose of this paper is to investigate how organisational change can affect the development of personal identities using a narrative approach.

This paper derives from qualitative and inductive cross‐national research into organisational change and learning. Three manufacturing firms, one each from the UK, South Africa and Russia, were studied to investigate sensemaking under conditions of change. Data were collected through narrative interviews and interpreted using an inductive approach borrowing elements from grounded theory and analytic induction.

The data suggest that organisational change affects the personal identities of those involved through the way in which organisational actors' expectations are being met, exceeded or disappointed. The conclusion is that changes in the work environment can result in major revisions to organisational actors' biographical selves and accompanying stories that give meaning to past experiences and future expectations.

Further qualitative and inductive research is required to further investigate the dynamics of identity construction under conditions of organisational change.

Five short biographical stories by selected research participants provide rich insights into the dynamics of identity development under conditions of organisational change.

Resurgent interest in the life and work of the Italian Cambridge economist Piero Sraffa is leading to New Directions in Sraffa Scholarship. This chapter introduces readers to some of these developments. First and perhaps foremost is the fact that as of September 2016 Sraffa’s archival material has been uploaded onto the website of the Wren Library, Trinity College, Cambridge University, as digital colour images; this chapter introduces readers to the history of these events. This history provides sharp relief on the extant debates over the role of the archival material in leading to the final publication of Production of Commodities by Means of Commodities, and readers are provided a brief sketch of these matters. The varied nature of Sraffa scholarship is demonstrated by the different aspects of Sraffa’s intellectual legacy which are developed and discussed in the various entries of our Symposium. The conclusion is reached that we are on the cusp of an exciting phase change of tremendous potential in Sraffa scholarship.

This paper aims to study a change process on a university campus from a pedagogical perspective. The aim of the process, as expressed by facilities management and faculty leadership, was to create campus learning landscapes that promote social encounters and learning between students and researchers, as well as other embedded groups. The paper addresses how pedagogical needs are or should be integrated in the design process.

The data of this case study regarding change on campus consist of semi-structured interviews of information-rich key stakeholders identified using snowball sampling method. The interviews were analysed to find common themes and reference to pedagogical needs and expectations.

Campus usability and reliability are improved when pedagogy informs the design, and needs such as sense of belonging (human) and connectivity (digital) are fulfilled. User-centred design should be followed through during the whole campus change process, and there should be sufficient communications between user groups.

The discussion is based on one case. However, the recommendations are solid and also reflected in other related research literature regarding campus change initiatives.

The paper states recommendations for including pedagogical needs in campus learning landscape change and underlines the role of real user-centred processes in reaching this goal.

The study introduces the concept of campus reliability and highlights a missing link from many campus change cases – pedagogy – which is suggested to be essential in informing campus designs that produce usable and reliable future-ready outcomes.

Loneliness is known to adversely impact employee health, performance and affective commitment. This study involves a quantitative cross-sectional analysis of online survey data reported by adults employed in the United States (n = 5,927) to explore how loneliness and other related factors may influence avoidable absenteeism and turnover intention.

Worker loneliness was assessed using the UCLA Loneliness Scale (Version 3). Composite variables were constructed as proxy measures of worker job and personal resources. Structural equation modeling (SEM) was used to examine independent variable effects on dependent outcomes of (a) work days missed in the last month due to stress (stress-related absenteeism) and (b) likelihood to quit within the next year (turnover intention).

The job resources of social companionship, work-life balance and satisfaction with communication had significant negative relationships to loneliness in the SEM, as did the personal resources of resilience and less perceived alienation. Results further show lonely workers have significantly greater stress-related absenteeism (p = 0.000) and higher turnover intention ratings (p = 0.000) compared to workers who are not lonely. Respondent demographics (age, race and gender) and other occupational characteristics also produced significant outcomes.

Study findings underscore the importance of proactively addressing loneliness among workers and facilitating job and personal resource development as an employee engagement and retention strategy.

Loneliness substantially contributes to worker job withdrawal and has negative implications for organizational effectiveness and costs.