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1 – 1 of 1Mohamed Ahmed, Eleri Jones, Elizabeth Redmond, Mahmoud Hewedi, Andreas Wingert and Mohamed Gad El Rab
– The purpose of this paper is to apply value stream mapping holistically to hospital food production/service systems focused on high-quality food.
Abstract
Purpose
The purpose of this paper is to apply value stream mapping holistically to hospital food production/service systems focused on high-quality food.
Design/methodology/approach
Multiple embedded case study of three (two private-sector and one public-sector) hospitals in the UK.
Findings
The results indicated various issues affecting hospital food production including: the menu and nutritional considerations; food procurement; food production; foodservice; patient perceptions/expectations.
Research limitations/implications
Value stream mapping is a new approach for food production systems in UK hospitals whether private or public hospitals.
Practical implications
The paper identifies opportunities for enhancing hospital food production systems.
Originality/value
The paper provides a theoretical basis for process enhancement of hospital food production and the provision of high-quality hospital food.
Details