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The purpose of this paper is to describe the internship programme developed in the Knowledge Centre of the Institute of Chartered Accountants in Australia.

In partnership with Zenith Management Services an internship program was developed that was designed to give students experience in the corporate sector.

The interns assist with a range of ad‐hoc and ongoing projects, allowing experienced staff to deliver more value‐added customer services, such as research and content‐development. Interns also question established practices, offer new ideas, and ensure that the systems and behaviours remain relevant and transparent. In addition to gaining experience, interns have access to the existing team of experienced staff. They were assisted in developing understanding of the wider information profession, work with ideas encountered in their study, and when the time comes, encouraged in their first professional positions.

Understanding the needs of all stakeholders is vital, as is communicating with all involved in a realistic, straightforward and open fashion. Documentation is identified as a challenge of such a programme. Following this model should allow similar libraries to investigate whether an internship programme could be beneficial.

The paper shows that the programme differs significantly from other internships or cadetships available in information management, and was developed to suit a small, special library.

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies

A review prepared by an independent writer who provides context and commentary.

In the Twenty‐first century the business environment has become extremely competitive and continuous improvement is no longer an option; it has become a necessity. One area where organizations of any size can create changes is in their utilization of human resources. People are a company's greatest asset. Changing outdated structures and even more archaic attitudes can help to attract, motivate and retain the employees who have the vision, skills and determination to adapt to a constantly changing world. Assessing potential when appointing or promoting staff; creating flexible organizational structures which will help all employees to achieve a better work‐life balance; recognition of women's different career trajectories and developing intrinsic motivation in employees are all ways in which organizations can find and hold onto the treasure of human resources.

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.