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In their respective market outlooks, both Boeing and Airbus forecast strong growth in intercontinental passenger traffic until 2029. However, they differ substantially with respect to their assessment of the future development of airline (and alliance) networks. These deviating projections have, in turn, massively influenced their product range. Boeing, having long predicted a major growth in intercontinental point-to-point operations – based on the so-called fragmentation (dehubbing) hypothesis – has consistently opted for the development of the B787 (Dreamliner) family of midsized, and extremely efficient, wide-body aircraft. Airbus, on the contrary, is forecasting a substantial increasing demand for hub-to-hub traffic, which according to the company, will require airlines to purchase a large number of very large aircraft (VLA), especially its Airbus 380. Though both manufacturers did not put all their money where their mouths are – Boeing has reacted to the Airbus 380 challenge with an updated derivative of its Boeing 747 flagship, the Boeing 747-8 Intercontinental, while Airbus is targeting its proposed Airbus 350 family against both the Boeing 787 and Boeing 777 – the fragmentation hypothesis remains one of the most controversial issues in the civil aviation community today. Regardless of which scenario will eventually turn out to be more realistic, either will impact tremendously on aircraft manufacturers, on the airlines' route and fleet planning decisions as well as airport operators.

Purpose – The purpose of the chapter is to sketch the historical and evolutionary development of the Wichita Aircraft Manufacturing Cluster from inception to present and provide a descriptive narrative of aircraft industry knowledge spillovers currently driving effort to establish a Medical Device Manufacturing Cluster. The chapter illustrates how carbon-fiber composite materials knowledge and technology developed for use in the aviation industry is facilitating the creation and growth of medical device manufacturing.

Methodology/approach – We use an historical case study approach to trace the development of the aircraft cluster in the Wichita, KS metropolitan area. A number of technologies are identified that had initially been adopted by one firm but eventually diffused through other firms in the local cluster and ultimately throughout the industry.

Findings – In addition to providing examples of within industry knowledge spillovers, we provide an example of technology-based knowledge that is diffusing through the aircraft manufacturing industry and is now being used as the basis for establishing an unrelated industry manufacturing cluster. The use of carbon-fiber composites in aircraft manufacturing has diffused from one manufacturer to many in the industry. Subsequently, the knowledge base surrounding carbon-fiber composite materials is being used in a local R&D effort to create a second manufacturing cluster producing medical devices ranging from surgical instruments to joint-replacement implants.

Originality/value of paper – The chapter illustrates a unique example of a manufacturing cluster, intra-industry knowledge spillovers, and inter-industry knowledge spillovers to create a new manufacturing cluster.

This short case study deals with the analysis of the airborne refueling tanker contract placed by the U.S. Department of Defense to the U.S. group Boeing. The data used in this case is all drawn from secondary sources, and the story told chronologically. Initially, the scene is set with a discussion of the types of relationship, planned and de facto, that emerge when companies do business with each other, and an analysis of the situations when different emphasis is placed upon specific benefits and costs of the relationship. Discussion continues around the concept that relationship benefits are perceived as more important for the continuation of a relationship than relationship costs – when relationship value, direct switching costs, and sunk costs exist, the search for a new partner is reduced.

The question of why Boeing was favored by the U.S Department of Defense over competing Airbus Industries stands in the center of this analysis. The analysis explains how existing business relations and their binding effects, as well as resulting advantages and disadvantages, influence subsequent behavior.