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Oneadvantage of living in a democratic country is the multiplicity of information sources openly available. Those who believe in a more authoritarian or bureaucratic form of government can point to the economic waste of having so many lines of communication which often overlap, are sometimes even contradictory and, moreover, lack the authority of the state. The business world does not accept this view. It requires great flexibility in its supply of information. It needs to examine a problem from every possible angle and be given the opportunity to select and evaluate information, particularly in that very wide area where it is difficult to distinguish between facts and opinions.

This research explores the experiences of self-identified queer victims of intimate partner violence, their personal encounters with violence-response organizations, and the extent to which their gender/sexual identity impacted their willingness to disclose their abuse.

Eleven respondents were recruited from online queer social networking sites and were interviewed via e-mail or Skype.

All respondents identified as gender variant or had an abusive partner who identified as gender variant. All study participants reported having experienced physical abuse. Several reported sexual and emotional abuse. Respondents reported a reluctance to seek institutional support and intervention. Several respondents were unable to recognize abuse as abuse until much later. When asked about whether or not they sought intervention, most respondents in this study described a sort of isolation, where they perceived that they were facing prejudice and stigmatization, and risked being dismissed and delegitimized. Several respondents sensed that there simply were no organizations that were sensitized and available to queer-identified victims. Even if they had pursued help from existing institutions, several respondents communicated a doubt that they could truly be of service, since these institutions likely operated with heteronormative narratives and practices. Collectively, the respondents in this study describe experiences as victims of IPV that are clearly mediated by homophobia and cissism.

We emphasize the need for an “intersectional awareness” in scholarship and organizing surrounding IPV. We critique the state’s gender-based practices of violence intervention and propose alternative possibilities for more inclusive intervention and organizing on behalf of queer victims of violence.

The body of literature that exists on IPV among LGBTQ persons is small, and much of this literature is focused on how patterns of IPV differ from heterosexual violence. In exploring IPV among self-identified queer victims, we depart from most research on IPV in that our analysis is not so much concerned with the gender or sex assignment of the victim, but rather the gendered context in which the violence is playing out.

One of the main difficulties in operating a service for the public is that the public, though very much in evidence individually, may collectively be an unknown quantity. When the service is one offering business and commercial information the difficulties are compounded. The field is fluid, the literature extensive and its acquisition complex. Much of the material quickly becomes out of date. Furthermore, the seeker of business and commercial information has, or may have, many strings to his bow and the part played by any single formal information set up is not obvious.

This is very much a personal view of public library service to commerce and industry and does not attempt to give a considered survey of the position in the country as a whole. It is almost impossible to generalize for there seem to be almost as many policies as there are public library systems and the priority given to this service compared with all the other diverse services to the community which a public library is expected to give, varies from authority to authority. At one extreme there are those who appear to take the view that ratepayers' money should not be spent in contributing further profits to rich companies and, in any case, if such a service is required it is not the responsibility of local government. Other public libraries claim to give a service to commerce and industry but, in fact, make very little positive provision in the way of staffing and stock. Probably a minority of authorities are far‐sighted enough to appreciate that business enterprises pay a large share of the local rates and employ the majority of domestic ratepayers, and that money spent in providing this kind of service is a sound investment in the economic vitality of an area. The proportion of libraries appropriate to each of these three categories is difficult to assess but Dr Clements found that 4 public libraries out of 33 surveyed dealt with 56 per cent of the commercial and technical enquiries. Quality of service is not necessarily related to size of system and there are a few comparatively small libraries which maintain excellent co‐operation with local industry. Next year there will be a revolution in local government outside London and the number of library authorities will be reduced from 381 to 117. The elected representatives and most of the chief officers of these new authorities have now been chosen and will take office on 1st April 1974. New policies are already being discussed and if you feel dissatisfied with your present service, now is the time to act.

The idea that a significant portion of what consumers do, feel, and think is driven by automatic (or “implicit”) cognitive processes has sparked a wave of interest in the development of assessment tools that (attempt to) capture cognitive processes under automaticity conditions (also known as “implicit measures”). However, as more and more implicit measures are developed, it is becoming increasingly difficult for consumer scientists and marketing professionals to select the most appropriate tool for a specific research question. We therefore present a systematic overview of the criteria that can be used to evaluate and compare different implicit measures, including their structural characteristics, the extent to which (and the way in which) they qualify as “implicit,” as well as more practical considerations such as ease of implementation and the user experience of the respondents. As an example, we apply these criteria to four implicit measures that are (or have the potential to become) popular in marketing research (i.e., the implicit association test, the evaluative priming task, the affect misattribution procedure, and the propositional evaluation paradigm).

Positive organizational scholarship in healthcare (POSH) suggests that, to promote widespread improvement within health services, focusing on the good, the excellent, and the brilliant is as important as conventional approaches that focus on the negative, the problems, and the failures. POSH offers different opportunities to learn from and build resilient cultures of safety, innovation, and change. It is not separate from tried and tested approaches to health service improvement – but rather, it approaches this improvement differently. The paper aims to discuss these issues.

POSH, appreciative inquiry (AI) and reflective practice were used to inform an exploratory investigation of what is good, excellent, or brilliant health service management.

The researchers identified new characteristics of good healthcare and what it might take to have brilliant health service management, elucidated and refined POSH, and identified research opportunities that hold potential value for consumers, practitioners, and policymakers.

The secondary data used in this study offered limited contextual information.

This approach is a platform from which to: identify, investigate, and learn about brilliant health service management; and inform theory and practice.

POSH can help to reveal what consumers and practitioners value about health services and how they prefer to engage with these services.

Using POSH, this paper examines what consumers and practitioners value about health services; it also illustrates how brilliance can be theorized into health service management research and practice.

The implications arising from the underrepresentation of women and inequality of female participation in leadership and senior management positions continues to challenge many sectors of the economy and transportation, including commercial aviation. Although concerted efforts have been made to introduce initiatives encouraging women into senior leadership roles, change is slow and women remain underrepresented on Senior Management Teams (SMTs) and the Executive Committees of commercial airlines and airports. Globally, and prior to the COVID pandemic, only 3 per cent of airline CEOs were women whilst women held 8 per cent of airline CFO posts and 3 per cent of COO posts (Silk, 2019).

Air transport’s apparent inability to recruit and retain women in top leadership positions poses a serious challenge to the sector and the global economy as a whole. This chapter argues that lack of gender diversity will inevitably hinder the expansion of the sector and pose a significant challenge by failing to capitalise on the skill set of women. The aim of this chapter is to examine women’s representation and progression within the UK aviation sector with a particular focus on airports.

My brief for this paper was ‘the information worker in his environment’. The best thing I can do at this early stage is to convert that ultra‐modish word into something a little more emotive. I prefer commitment, or involvement. I am thinking of the social condition of which the information worker is an individual part.

THE traditional division of information services into science and technology on the one hand and the humanities on the other, does nothing to improve the provision of information in a multi‐disciplinary subject such as planning. The proposal to make separate provision, within the national framework, for the social sciences, which was put forward by J. E. Pemberton in the November issue of this journal, would only serve to further fragment the sources of information in planning.

At the April meeting Mr Jack Bird, M.A., F.L.A., Education Officer of Aslib, will speak on ‘Taking stock—a fresh look at education for special librarians in an age of expansion’. The Chair will be taken by Mr L. G. Patrick, F.L.A., Librarian, Aluminium Laboratories Ltd. The meeting will be held on Wednes‐day 22nd April at 3 Belgrave Square at 5.30 p.m. Tea will be served at 5 o'clock.