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Article
Publication date: 17 February 2023

Maureen Snow Andrade

Leaders typically want to be effective and be remembered for their achievements and positive influence. This practitioner study aims to examine theory and research on servant…

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Abstract

Purpose

Leaders typically want to be effective and be remembered for their achievements and positive influence. This practitioner study aims to examine theory and research on servant leadership to provide insights into how leaders can address current employment conditions and gender inequities.

Design/methodology/approach

This paper examines the key characteristics of servant leadership, compares them to other leadership models, discusses common criticisms and applies the theory to women’s career advancement.

Findings

The review identifies the advantages of servant leadership in terms of encouraging leadership development within organizations, particularly for women, to address the broken rung or lack of early career promotion.

Originality/value

The paper shares key characteristics of servant leadership, explores its differences to other leadership models and focuses on practicalities for developing others in the workplace with a particular emphasis on women.

Details

Strategic HR Review, vol. 22 no. 2
Type: Research Article
ISSN: 1475-4398

Keywords

Open Access
Article
Publication date: 18 December 2020

Maureen Snow Andrade, Doug Miller and Jonathan H. Westover

This study offers a global comparative analysis of variables associated with job satisfaction, specifically work-life balance, intrinsic and extrinsic rewards, and work relations…

13906

Abstract

Purpose

This study offers a global comparative analysis of variables associated with job satisfaction, specifically work-life balance, intrinsic and extrinsic rewards, and work relations on job satisfaction for hotel housekeepers.

Design/methodology/approach

The study analyzes these variants across 29 countries using International Social Survey Program data.

Findings

Findings indicate significant differences in job satisfaction for hotel housekeepers across countries, lower job satisfaction for hospitality occupations compared to all other occupational categories, lower job satisfaction for hotel housekeepers than employees in other hospitality occupations, and a statistically significant positive impact of some elements of work-life balance, intrinsic and extrinsic rewards, and coworker relations on job satisfaction.

Originality/value

The hospitality industry is characterized by poor work-life balance, high turnover rates and limited rewards. Hotel housekeepers report lower levels of satisfaction than other hospitality workers in terms of work-life balance, pay, relationships with managers, useful work and interesting work. Housekeepers play an important role in hotel quality and guest satisfaction. As such, understanding and addressing factors contributing to job satisfaction for hotel housekeepers is critical for managers

Details

International Hospitality Review, vol. 35 no. 1
Type: Research Article
ISSN: 2516-8142

Keywords

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Book part
Publication date: 30 May 2024

Abstract

Details

Health, Money, Commerce, and Wealth
Type: Book
ISBN: 978-1-83549-033-4

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