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Article
Publication date: 9 February 2024

Sadaf Razzaq and Naeem Akhtar

Examining emotional solidarity that drives tourists’ nostalgia has received significant attention, offering valuable insights that can aid in the selection of a travel…

Abstract

Purpose

Examining emotional solidarity that drives tourists’ nostalgia has received significant attention, offering valuable insights that can aid in the selection of a travel destination. However, tourists’ nostalgia, along with its antecedents—perceived safety risk and emotional solidarity, has gained less attention within the setting of Pakistan. Therefore, this research has been carried out and validated a research framework using the stimulus-organism-response model to investigate the links between perceived safety risk, emotional solidarity—welcoming nature, emotional closeness, sympathetic understanding, perceived nostalgia, and destination advocacy intentions. In addition, this model employed destination attachment—place identity and place dependence—as a boundary condition on the relationships between emotional solidarity and advocacy intentions.

Design/methodology/approach

This study collected 545 responses through two methods: offline distribution of print copies of the questionnaire and online surveys from domestic tourists who visited scenic destinations last year. Structural equation modeling (SEM) was performed using AMOS 26, and the PROCESS macro was conducted using IBM SPSS 28.

Findings

The findings highlighted that perceived safety risk negatively influences emotional solidarity—welcoming nature, emotional closeness, sympathetic understanding—, resulting in a positive effect on perceived nostalgia. Furthermore, tourists’ perceived nostalgia positively triggers advocacy intentions. The findings also confirmed the boundary conditions of destination attachment—place identity and place dependence—on the association between emotional solidarity and perceived nostalgia.

Practical implications

Three major practical implications of these findings: First, ensuring visitor safety with smart security measures, digital tools for quick response, and local community involvement. Second, highlighting local markets, art, and architecture to enrich cultural experiences and promote accessibility and diversity. Finally, using marketing to generate nostalgic experiences through local collaborations, professional storytelling, and engaging social media content to build emotional ties and curiosity.

Originality/value

In terms of originality, this is pioneering research intended at developing and validating the model in the context of Pakistani destinations. Furthermore, this marks the initial step in examining the proposed relationships between perceived safety risk and emotional solidarity in fostering tourists' perceived nostalgia, ultimately leading to a strong desire to advocate for the destination.

Details

Journal of Hospitality and Tourism Insights, vol. 7 no. 2
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 7 March 2024

Kayode D. Aleshinloye, Kyle M. Woosnam and Dongoh Joo

Using the Stimulus-Organism-Response (SOR) model as a theoretical guide, this study employed a conceptual model involving residents’ place attachment (S) to the destination in…

Abstract

Purpose

Using the Stimulus-Organism-Response (SOR) model as a theoretical guide, this study employed a conceptual model involving residents’ place attachment (S) to the destination in which they live and emotional solidarity with tourists (O) as precursors to their involvement in tourism (R). The purpose of this paper is threefold: To determine (1) whether residents’ place attachment explains their emotional solidarity with tourists, (2) if emotional solidarity is an effective predictor of residents’ involvement in tourism planning and development and (3) if emotional solidarity dimensions mediate the relationship between place attachment and involvement.

Design/methodology/approach

Data were collected from 378 permanent resident heads of households living in, or adjacent to, central Orlando, using a self-administered survey with a census-guided systematic sampling method. Data were subjected to tests of normality and common method bias, followed by a two-step confirmatory factor analysis and structural equation modeling.

Findings

Seven of the 11 proposed model hypotheses were supported, with moderate variances explained in each of the four outcome variables: welcoming nature (R2 = 19.3%), emotional closeness (R2 = 24.5%), sympathetic understanding (R2 = 39.4%) and involvement (R2 = 36.8%). Though both place identity and place dependence (as two dimensions of place attachment) were partial mediators, the former proved to be more pronounced.

Originality/value

This study employed non-economic measures—place attachment and emotional solidarity—in determining residents’ involvement in tourism within their community. Such an approach provides fresh insights into how such symbolic constructs can contribute to residents’ positive, actionable involvement in tourism. This research is one of the few that have incorporated emotional solidarity as a construct within the SOR model and the first to examine the indirect effects (through mediation) of emotional solidarity.

Details

Journal of Hospitality and Tourism Insights, vol. 7 no. 2
Type: Research Article
ISSN: 2514-9792

Keywords

Book part
Publication date: 19 July 2024

Wataru Uehara and Hiromi Kamata

This study explores how tourist xenophobia (TXO) and residents’ acceptance of tourists changed during the COVID-19 pandemic. If tourists feel TXO when travelling abroad during the…

Abstract

This study explores how tourist xenophobia (TXO) and residents’ acceptance of tourists changed during the COVID-19 pandemic. If tourists feel TXO when travelling abroad during the pandemic, then, as residents in their home country, they may not welcome other tourists. Previous research on xenophobia in tourism has focused on tourists’ perspectives, but few studies have examined residents’ perspectives. Therefore, this study attempts to identify the influence of TXO on residents’ acceptance during COVID-19 in Japan. The national government required residents to stay at home and avoid unnecessary outings while implementing a campaign to promote the tourism industry by subsidising travel expenses. Analysis of data from residents in tourist destinations showed that TXO negatively influences residents’ acceptance of tourists and their travel intentions. There was a significant covariance between travel intention and tourist acceptance. Thus, TXO affects tourist intention and residents’ acceptance. Destination managers must explain to residents the importance of attracting tourists to boost the economy and mitigate xenophobia. Mitigating residents’ xenophobia and welcoming tourists are crucial for becoming a sustainable tourist destination in the volatile, uncertain, complex, and ambiguous (VUCA) era of the pandemic.

Details

Tourism in a VUCA World: Managing the Future of Tourism
Type: Book
ISBN: 978-1-83753-675-7

Keywords

Article
Publication date: 16 July 2024

Meng Wang, Azmawani Abd Rahman, Yuhanis Abdul Aziz and Nor Azura Adzharuddin

The distinct characteristics of slow tourism compared to mass tourism determine the differences between slow travelers and mass travelers. This transformation is essential for…

Abstract

Purpose

The distinct characteristics of slow tourism compared to mass tourism determine the differences between slow travelers and mass travelers. This transformation is essential for potential tourists to transition into slow travelers when promoting slow tourism to them. Can travel vlogs, a “fast” way of promoting, achieve such a “slow” transformation? To address this question, the purpose of this paper is to introduce the resonance theory and investigate the impact of resonance with slow tourism vlogs on potential travelers’ destination image and travel intention.

Design/methodology/approach

Through the distribution of online questionnaires on site, this study collected a total of 349 valid questionnaires. Subsequently, the researcher used partial least squares structural equation modeling to analyze the data and test the hypotheses.

Findings

The research findings indicate that cognitive resonance only positively affected cognitive image, while emotional resonance was positively associated with both cognitive image and affective image. In addition, it was observed that cognitive image and affective image played a positive mediating role between resonance with slow tourism vlogs and travel intention.

Originality/value

This research is pioneering in quantitatively validating the structure linking resonance, destination image and travel intention in the context of slow tourism. By validating the second-order structure of cognitive and emotional resonance, this study underscores the crucial role of resonance in shaping tourists’ transition toward a slow mindset in slow tourism.

Details

International Journal of Tourism Cities, vol. 10 no. 3
Type: Research Article
ISSN: 2056-5607

Keywords

Book part
Publication date: 21 June 2024

Sunil K. Verma, Saswati Bhattacharya and Tushar Singh

The aim of the present study was to identify the pattern of intergenerational relations in interdependent society, examine the role of family functioning on it and the role of…

Abstract

The aim of the present study was to identify the pattern of intergenerational relations in interdependent society, examine the role of family functioning on it and the role of demographic variables (location, economic class, and familial role) on intergenerational relations, and study the processes of different types of intergenerational relations (solidarity, ambivalence, and conflict). India being an interdependent society emphasizes the family bonds where more than one generation cohabits together. Thus, exploring the intergenerational ties and family dynamics becomes an important factor to examine. The present study anchored in Kagitcibasi’s Family Change Theory investigates intergenerational relationships in India, examining the shift from joint to modified extended families. With 720 participants in urban and rural areas, the research explores cultural attitudes, socioeconomic variables, and coping strategies and intergenerational dynamics within families. Findings reveal prevalent solidarity, ambivalence, and affection, with rural–urban distinctions. The study underscores the importance of understanding intergenerational dynamics, providing insights for scholars, policymakers, and social workers to enhance support networks. The research contributes valuable knowledge to address evolving family needs in the context of changing societal norms and economic factors.

Details

Indian Families: Contemporary Family Structures and Dynamics
Type: Book
ISBN: 978-1-83797-595-2

Keywords

Open Access
Article
Publication date: 28 August 2024

Ya-Fei Liu, Yu-Bo Zhu, Hou-Han Wu and Fangxuan (Sam) Li

This study aims to explore the differences in the tourists’ perceived destination image on travel e-commerce platforms (e.g. Ctrip and Fliggy) and social media platforms (e.g…

Abstract

Purpose

This study aims to explore the differences in the tourists’ perceived destination image on travel e-commerce platforms (e.g. Ctrip and Fliggy) and social media platforms (e.g. Xiaohongshu and Weibo).

Details

Tourism Critiques: Practice and Theory, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2633-1225

Keywords

Article
Publication date: 21 October 2024

Doaa Fathy, Hend M. Naguib, Mohamed H. Elsharnouby and Rana Essam Shazly

This study investigates the influence of social media marketing (SMM) functionalities on perceived destination image (DI) and its dimensions, which in turn impact residents’…

Abstract

Purpose

This study investigates the influence of social media marketing (SMM) functionalities on perceived destination image (DI) and its dimensions, which in turn impact residents’ support for sustainable tourism development (SSTD). The study also examines the moderated mediation effect of the residency length and resident’s income in the indirect relationship between SMM and SSTD through the DI.

Design/methodology/approach

The best technique found appropriate for this study was the survey approach. To gather empirical data, people who currently reside in Alexandria completed 351 questionnaires via an online survey. The questionnaire was translated into Arabic while adhering to back-translation guidelines. SPSS and AMOS software were used to analyze the collected data.

Findings

It is found that there is a direct effect of SMM and its functionalities on overall DI and its dimensions. In addition, DI mediates the relationship between SMM and SSTD. These results hold valuable insights for academicians and practitioners in the tourism industry, potentially informing SMM strategies to support tourism activities.

Originality/value

This research introduces a novel framework emphasizing the functionalities of the SMM as a tool for enhancing both affective and cognitive DI and supporting sustainable tourism development. It contributes to the SMM and SSTD literature by examining the links between SMM functionalities and sustainable tourism development in emerging countries such as Egypt.

Details

Management & Sustainability: An Arab Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2752-9819

Keywords

Article
Publication date: 2 October 2024

Alessandra De Chiara, Michele Gallo and Violetta Simonacci

This study aims to deepen knowledge of consumers’ attitudes towards circular economy products by focusing on the enabling factors that influence their behaviours. The success of…

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Abstract

Purpose

This study aims to deepen knowledge of consumers’ attitudes towards circular economy products by focusing on the enabling factors that influence their behaviours. The success of the closed-loop economy depends not only on innovation but also on the active participation of the consumer. In these models, the authors witness the transition from the centrality of production to the centrality of use. This paper investigates Italian consumers’ tendency to purchase second-hand products in the clothing sector, one of the most polluting industrial sectors, focusing on the enabling factors that influence their behaviours, the reasons for their purchases and the existence of differences between market segments.

Design/methodology/approach

To accomplish this aim, a two-step investigation was carried out: a literature review and a quantitative analysis through a snowball survey involving 963 individuals, noting that non-random sampling restricts the validity of the findings within the considered sub-set of the Italian population. Statistical analyses were performed using the R 4.1.2 software environment along with Rstudio IDE v.1.4.1106 and the packages FactoMineR for cluster analysis and vcd for mosaic plots.

Findings

Environmental knowledge/awareness and solidarity values have a significant positive effect on consumers’ attitudes and purchasing behaviour towards circular products within the selected sample. A strong statistically significant association (p-value ≪ 0.01) is confirmed between those who consciously purchase sustainable clothing and those who are members/supporters of environmental associations, know sustainable brands and the advantages of the circular economy. Significant relations also emerged in reference to gender and age. In detail, the purchasing of sustainable clothing was found to be positively associated with females and generation Y respondents. Theoretical, institutional and managerial implications stem from the experimental findings of this study.

Originality/value

This study investigates the point of view of demand. From this perspective, this paper proposes a consumer engagement paradigm that highlights the motivations and enabling factors prompting participation in circular economy processes and affecting purchasing practices and attitudes towards second-hand clothing products with regard to Italian consumers.

Details

Journal of Consumer Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0736-3761

Keywords

Article
Publication date: 16 May 2024

Yunyun Yuan, Pingqing Liu, Bin Liu and Zunkang Cui

This study aims to investigate how small talk interaction affects knowledge sharing, examining the mediating role of interpersonal trust (affect- and cognition-based trust) and…

Abstract

Purpose

This study aims to investigate how small talk interaction affects knowledge sharing, examining the mediating role of interpersonal trust (affect- and cognition-based trust) and the moderating role of perceived similarity among the mechanisms of small talk and knowledge sharing.

Design/methodology/approach

This research conducts complementary studies and collects multi-culture and multi-wave data to test research hypotheses and adopts structural equation modeling to validate the whole conceptual model.

Findings

The research findings first reveal two trust mechanisms linking small talk and knowledge sharing. Meanwhile, the perceived similarity between employees, specifically, strengthens the affective pathway of trust rather than the cognitive pathway of trust.

Originality/value

This study combines Interaction Ritual Theory and constructs a dual-facilitating pathway approach that aims to reveal the impact of small talk on knowledge sharing, describing how and when small talk could generate a positive effect on knowledge sharing. This research provides intriguing and dynamic insights into understanding knowledge sharing processes.

Details

Journal of Knowledge Management, vol. 28 no. 6
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 12 July 2024

Jiayuan Liu and Jianzhou Yan

This study aims to explore how coworkers leverage epistemic objects and guanxi (a Chinese term defining relationships based on mutual dependence) network to promote knowledge…

Abstract

Purpose

This study aims to explore how coworkers leverage epistemic objects and guanxi (a Chinese term defining relationships based on mutual dependence) network to promote knowledge integration of “who knows what” in the development of sustainable innovation.

Design/methodology/approach

This study used a mixed-methods research approach, including quantitative questionnaires, social network analyses and a qualitative ethnography, all of which were collected from a large enterprise in China.

Findings

Epistemic objects can promote knowledge integration of “who knows what” among coworkers during their innovation development process. In addition, structural holes in a coworker network will impede knowledge integration of “who knows what,” but guanxi can turn this impeding effect into a facilitating effect.

Research limitations/implications

First, the focus on the role of epistemic objects in eliciting knowledge generates implications for creating employee identity and coordinating knowledge heterogeneity. Second, by demonstrating how epistemic objects trigger both affective and cognitive trust to promote knowledge integration of “who knows what,” the authors complement existing studies of knowledge management (KM). Third, by presenting how coworkers fill their structural holes in their collaborative innovation, the study reveals the nature of connecting the appropriate resources with the appropriate needs, which generates implications for social capital integration and innovation enhancement. Fourth, by showing how “structural hole controllers” become “structural hole fillers” under different conditions, the authors recognize the different ways in which brokers leverage their structural holes and highlight the unique role of Chinese guanxi culture in triggering a structural hole filling behavior, thereby contributing to the literature of structural hole theory and culture management. Fifth, by creating a full picture of how coworkers strategically leverage their knowledge of “who knows what” in the development of sustainable innovation, the authors identify the influential factor that stimulates innovation, adding to the literature on the interaction between KM and innovation. Sixth, the emphasis on the independent role of epistemic objects produces an implication for the interplay between object-control and human-control in innovation work.

Practical implications

This study supports organizational leaders to make optimal decisions in their innovation development process by suggesting them to invest in developing an integrated knowledge of “who knows what.” To achieve it, the authors suggest managers make good use of non-human artifacts to gain the identification with the knowledge of not only themselves but also the whole team, and award the “integrator” an honor for filling structural holes that may trigger the creation of more structural hole fillers. Furthermore, the focus on the independent role of epistemic objects as knowledge elicitors and trust triggers in innovation work generates another practical implication for managers to rethink the controlling role of objects and humans in the organization and modify their managerial practices accordingly.

Originality/value

By exploring how coworkers leverage epistemic objects and guanxi network to promote knowledge integration of “who knows what” in the development of sustainable innovation, this study reveals the role of object-control and human-control in facilitating knowledge practices for stimulating innovation, thereby contributing to the literature of KM and innovation.

Details

Journal of Knowledge Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1367-3270

Keywords

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