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Burnout is defined as the syndrome that causes emotional exhaustion, depersonalisation and reduction in personal achievement, and concerns people-oriented professions. This study explores the impact of burnout on the health, social and family life of mental health nurses.

A qualitative method with face-to-face semi-structured in-depth interviews was implemented with 16 mental health nurses working in Athens, Greece.

Nursing staff experience emotional exhaustion intensely due to stress since psychiatric patients require constant contact and communication and increased needs that workers have to meet. Regarding the feeling of personal achievement, they evaluated their performance positively and were satisfied with the effectiveness of the care provided. Regarding depersonalisation, the interviewees stated that they do experience it; however, in their majority they express that they do not wish to distance themselves from their duties. Their social and family life is not significantly affected and communication and support from family members is highly rated.

The research has focused on samples of nurses without mentioning their specialisation, while few studies in Greece have focused on the phenomenon in mental health nurses using qualitative research methods. This study aimed to fill this gap in the literature by examining burnout syndrome using a qualitative methodology.

The purpose of this paper is to consider the interface of research methodology paradigms (which are commonly conventionally perceived as being juxtaposed when conducting research) through the application of textual analytical software.

The argument develops matrices and applies these to the human resource (HR) context of individual and career group sense-making so as to better understand the inherent career dynamics and sense-making in a sample derived from a French media agency context.

The paper’s findings comprise a range of insights from the respondent managers (n = 26). The results suggest that a better understanding of methodologies facilitates the development of theories based on textual data analysis.

The limits of the approach are important. Indeed, it is necessary to make compromises and arrangements with epistemological orthodoxy. Indeed, at first and to be able to process the data with the Alceste© and Tropes©, the interviews were recorded, transcribed and considered as “definitive”. This potentially contradicts the methods of collecting data prescribed by the thematic analysis or the method of cognitive maps. These two interpretive approaches imply a process of co-construction of the results that would not theoretically rely solely on a recording.

It provides insights on how, and to what extent, can data analytical software packages facilitate a better understanding of paradigm (interpretive-positivistic) interoperation and commensurability.

Importantly, the study provides a novel means by which to study the important HR issue of career perception and trajectory.

The methodology-driven approach shows that there is potent scope to map and develop valuable and complementary data perspectives on research issues by interfacing paradigms and textual data analysis tools.