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This study aims to use geographical information on social media for public opinion risk identification during a crisis.

This study constructs a double-layer network that associates the online public opinion with geographical information. In the double-layer network, Gaussian process regression is used to train the prediction model for geographical locations. Second, cross-space information flow is described using local government data availability and regional internet development indicators. Finally, the structural characteristics and information flow of the double-layer network are explored to capture public opinion risks in a fine-grained manner. This study used the early stages of the COVID-19 outbreak for validation analyses, and it collected more than 90,000 pieces of public opinion data from microblogs.

In the early stages of the COVID-19 outbreak, the double-layer network exhibited a radiating state, and the information dissemination was more dependent on the nodes with higher in-degree. Moreover, the double-layer network structure showed geographical differences. The risk contagion was more significant in areas where information flow was prominent, but the influence of nodes was reduced.

Public opinion risk identification that incorporates geographical scenarios contributes to enhanced situational awareness. This study not only effectively extends geographical information on social media, but also provides valuable insights for accurately responding to public opinion.

eWOM is a very useful tool that is widely used nowadays to make a purchase decision. One of the sectors where this tool is very present is the gastronomic sector and Peru is no stranger to this gastronomic take-off. As a part of this take-off, Nikkei or Peruvian-Japanese cuisine have gained plenty of attention through digital social platforms, with a significant number of users relying on eWOM to determine which is their best purchase option; nevertheless, there is a lack of local investigations that addresses a correlation between eWOM and purchase intention in this type of restaurants. With the last statement, this study aims to determine the influence of eWOM on the purchase intention of consumers of Nikkei restaurants in Lima, Peru.

A quantitative descriptive and causal explanatory research was conducted, using the Information Acceptance Model (IACM) to test the purpose of the study. A total of 385 surveys were obtained and processed in SmartPLS.

The results show that consumers of Nikkei restaurants in Metropolitan Lima are mostly guided by the eWOM that is on social media to make a purchase decision. In addition, information usefulness is the eWOM dimension that most influences purchase intention. Finally, it was found that the credibility of the eWOM does not influence the information usefulness, which could be due to the distrust of the sources and the anonymity of the eWOM.

The present investigation identified that certain dimensions of the IACM does not influence their hypothesized counterparts, such as credibility and attitude towards information over information usefulness; circumstances that may conduct to other local studies based on the IACM applied to other type of restaurants to observe if there is some type of variation in the results obtained of both hypotheses.

From a practical point of view, the results obtained are valuable for social media marketers and generally digital marketing professionals, which by themselves provide a framework that assures a better understanding about the impact of eWOM in the purchase intention of Nikkei Restaurant consumers.

As the potential for this research to impact society in visible ways, it identifies how current individuals in a certain time and location, tend to act towards information obtained in social media or specialised forums; as well as how the characteristics of this information could affect their final purchase decision.

To the best of the authors’ knowledge, this is one of the first articles to study the influence of eWOM on purchase intention in the gastronomic sector in Peru, a country famous for its gastronomy. In this way, experts and professionals in this field will be able to generate knowledge of this tool, as well as generate strategies to improve sales of Nikkei restaurants and in general within the gastronomy industry in Peru.

While previous research has demonstrated the positive effects of digital business strategies on operational efficiency, financial performance and value creation, little is known about how such strategies influence innovation performance. To address the gap, this paper aims to investigate the impact of a firm’s digital business strategy on its innovation performance.

Drawing on the dynamic capability view, this study examines the mechanism through which a digital business strategy affects innovation performance. Data were collected from 215 firms in China and analyzed using multiple regression and structural equation modeling.

The empirical analysis reveals that a firm’s digital business strategy has positive impacts on both product and process innovation performance. These impacts are partially mediated by knowledge-based dynamic capability. Additionally, a firm’s digital business strategy interacts positively with its entrepreneurial orientation in facilitating knowledge-based dynamic capability. Moreover, market turbulence enhances the strength of this interaction effect. Therefore, entrepreneurial-oriented firms operating in turbulent markets can benefit more from digital business strategies to enhance their knowledge-based dynamic capabilities and consequently improve their innovation performance.

This study contributes to the understanding of how a firm’s digital business strategy interacts with entrepreneurial orientation in turbulent markets to shape knowledge-based dynamic capability, which in turn enhances the firm’s innovation performance.

Social network group decision-making (SNGDM) has rapidly developed because of the impact of social relationships on decision-making behavior. However, not only do social relationships affect decision-making behavior, but decision-making behavior also affects social relationships. Such complicated interactions are rarely considered in current research. To bridge this gap, this study proposes an SNGDM model that considers the interaction between social trust relationships and opinion evolution.

First, the trust propagation and aggregation operators are improved to obtain a complete social trust relationship among decision-makers (DMs). Second, the evolution of preference information under the influence of trust relationships is measured, and the development of trust relationships during consensus interactions is predicted. Finally, the iteration of consensus interactions is simulated using an opinion dynamics model. A case study is used to verify the feasibility of the proposed model.

The proposed model can predict consensus achievement based on a group’s initial trust relationship and preference information and effectively captures the dynamic characteristics of opinion evolution in social networks.

This study proposes an SNGDM model that considers the interaction of trust and opinion. The proposed model improves trust propagation and aggregation operators, determines improved preference information based on the existing trust relationships and predicts the evolution of trust relationships in the consensus process. The dynamic interaction between the two accelerates DMs to reach a consensus.

Since the implementation of the regulatory inquiry system, research on its impact on information disclosure in the capital market has been increasing. This article focuses on a specific area of study using Chinese annual report inquiry letters as the basis. From a text mining perspective, we explore whether the textual information contained in these inquiry letters can help predict financial restatement behavior of the inquired companies.

Python was used to process the data, nonparametric tests were conducted for hypothesis testing and indicator selection, and six machine learning models were employed to predict financial restatements.

Some text feature indicators in the models that exhibit significant differences are useful for predicting financial restatements, particularly the proportion of formal positive words and stopwords, readability, total word count and certain textual topics. Securities regulatory authorities are increasingly focusing on the accounting and financial aspects of companies' annual reports.

This study explores the textual information in annual report inquiry letters, which can provide insights for other scholars into research methods and content. Besides, it can assist with decision making for participants in the capital market.

We use information technology to study the textual information in annual report inquiry letters and apply it to forecast financial restatements, which enriches the research in the field of regulatory inquiries.

To make the robot that have real autonomous ability is always the goal of mobile robot research. For mobile robots, simultaneous localization and mapping (SLAM) research is no longer satisfied with enabling robots to build maps by remote control, more needs will focus on the autonomous exploration of unknown areas, which refer to the low light, complex spatial features and a series of unstructured environment, lick underground special space (dark and multiintersection). This study aims to propose a novel robot structure with mapping and autonomous exploration algorithms. The experiment proves the detection ability of the robot.

A small bio-inspired mobile robot suitable for underground special space (dark and multiintersection) is designed, and the control system is set up based on STM32 and Jetson Nano. The robot is equipped with double laser sensor and Ackerman chassis structure, which can adapt to the practical requirements of exploration in underground special space. Based on the graph optimization SLAM method, an optimization method for map construction is proposed. The Iterative Closest Point (ICP) algorithm is used to match two frames of laser to recalculate the relative pose of the robot, which improves the sensor utilization rate of the robot in underground space and also increase the synchronous positioning accuracy. Moreover, based on boundary cells and rapidly-exploring random tree (RRT) algorithm, a new Bio-RRT method for robot autonomous exploration is proposed in addition.

According to the experimental results, it can be seen that the upgraded SLAM method proposed in this paper achieves better results in map construction. At the same time, the algorithm presents good real-time performance as well as high accuracy and strong maintainability, particularly it can update the map continuously with the passing of time and ensure the positioning accuracy in the process of map updating. The Bio-RRT method fused with the firing excitation mechanism of boundary cells has a more purposeful random tree growth. The number of random tree expansion nodes is less, and the amount of information to be processed is reduced, which leads to the path planning time shorter and the efficiency higher. In addition, the target bias makes the random tree grow directly toward the target point with a certain probability, and the obtained path nodes are basically distributed on or on both sides of the line between the initial point and the target point, which makes the path length shorter and reduces the moving cost of the mobile robot. The final experimental results demonstrate that the proposed upgraded SLAM and Bio-RRT methods can better complete the underground special space exploration task.

Based on the background of robot autonomous exploration in underground special space, a new bio-inspired mobile robot structure with mapping and autonomous exploration algorithm is proposed in this paper. The robot structure is constructed, and the perceptual unit, control unit, driving unit and communication unit are described in detail. The robot can satisfy the practical requirements of exploring the underground dark and multiintersection space. Then, the upgraded graph optimization laser SLAM algorithm and interframe matching optimization method are proposed in this paper. The Bio-RRT independent exploration method is finally proposed, which takes shorter time in equally open space and the search strategy for multiintersection space is more efficient. The experimental results demonstrate that the proposed upgrade SLAM and Bio-RRT methods can better complete the underground space exploration task.

In recent times, the field of corporate intelligence has gained substantial prominence, employing advanced data analysis techniques to yield pivotal insights for instantaneous strategic and tactical decision-making. Expanding beyond rudimentary post observation and analysis, social media analytics unfolds a comprehensive exploration of diverse data streams encompassing social media platforms and blogs, thereby facilitating an all-encompassing understanding of the dynamic social customer landscape. During an extensive evaluation of social media presence, various indicators such as popularity, impressions, user engagement, content flow, and brand references undergo meticulous scrutiny. Invaluable intelligence lies within user-generated data stemming from social media platforms, encompassing valuable customer perspectives, feedback, and recommendations that have the potential to revolutionize numerous operational facets, including supply chain management. Despite its intrinsic worth, the actual business value of social media data is frequently overshadowed due to the pervasive abundance of content saturating the digital realm. In response to this concern, the present study introduces a cutting-edge system known as the Enterprise Just-in-time Decision Support System (EJDSS).

Leveraging deep learning techniques and advanced analytics of social media data, the EJDSS aims to propel business operations forward. Specifically tailored to the domain of marketing, the framework delineates a practical methodology for extracting invaluable insights from the vast expanse of social data. This scholarly work offers a comprehensive overview of fundamental principles, pertinent challenges, functional aspects, and significant advancements in the realm of extensive social data analysis. Moreover, it presents compelling real-world scenarios that vividly illustrate the tangible advantages companies stand to gain by incorporating social data analytics into their decision-making processes and capitalizing on emerging investment prospects.

To substantiate the efficacy of the EJDSS, a detailed case study centered around reverse logistics resource recycling is presented, accompanied by experimental findings that underscore the system’s exceptional performance. The study showcases remarkable precision, robustness, F1 score, and variance statistics, attaining impressive figures of 83.62%, 78.44%, 83.67%, and 3.79%, respectively.

This scholarly work offers a comprehensive overview of fundamental principles, pertinent challenges, functional aspects, and significant advancements in the realm of extensive social data analysis. Moreover, it presents compelling real-world scenarios that vividly illustrate the tangible advantages companies stand to gain by incorporating social data analytics into their decision-making processes and capitalizing on emerging investment prospects.

In large-scale group decision-making (LSGDM) situations, existing TODIM group decision-making methods often fail to account for the influence of social network relationships and the bounded rationality of decision-makers (DMs). To address this issue, a new TODIM-based group decision-making method is proposed that considers the current trust relationships among DMs in a large-scale trust relationship network.

This method consists of two main stages. In the first stage, the large-scale group is partitioned into several sub-clusters based on trust relationships among DMs. The dominance degree matrix of each sub-cluster is then aggregated into the large-scale group dominance degree. In the second stage, after aggregating the large-scale group dominance degree, the consensus index is calculated to identify any inconsistent sub-clusters. Feedback adjustments are made based on trust relationships until a consensus is reached. The TODIM method is then applied to calculate the corresponding ranking results. Finally, an illustrative example is applied to show the feasibility of the proposed model.

The proposed method is practical and effective which is verified by the real case study. By taking into account the trust relationships among DMs in the core process of LSGDM, it indeed has an impact on the decision outcomes. We also specifically address this issue in Chapter Five. The proposed method fully incorporates the bounded rationality of DMs, namely their tendency to accept the opinions of trusted experts, which aligns more with their psychology. The two-stage consensus model proposed in this paper effectively addresses the limitations of traditional assessment-based methods.

This study establishes a two-stage consensus model based on trust relationships among DMs, which can assist DMs in better understanding trust issues in complex decision-making, enhancing the accuracy and efficiency of decisions, and providing more scientific decision support for organizations such as businesses and governments.

Since the introduction of the outstanding web AI chat system, ChatGPT, it has caused a significant impact in both academia and the business world. Many studies have started to explore its potential applications in various fields. However, there is a lack of research from the perspective of user experience. To fill this theoretical gap and provide a theoretical basis for the operation and design of related services, this study plans to develop a set of evaluation scales for AI chat system user experience and explore the relationship between various factors and user satisfaction.

This study obtained 41 evaluation indicators through literature review and user research. Subsequently, these indicators were used as questionnaire items, combined with satisfaction metrics. A total of 515 questionnaires were distributed, and factor analysis and linear regression were employed to determine the specific elements influencing user experience and the user satisfaction model.

This study found that the factors influencing user experience are usefulness, accuracy, logical inference, interactivity, growth, anthropomorphism, convenience, credibility, ease of use, creativity, and security. Among these factors, only accuracy, anthropomorphism, creativity, and security indirectly influence satisfaction through usefulness, while the rest of the factors have a direct positive impact on user satisfaction.

This study provides constructive suggestions for the design and operation of related services and serves as a reference for future theoretical research in this area.

This study aims to identify and assess the key ethical challenges associated with integrating artificial intelligence (AI) in knowledge-sharing (KS) practices and their implications for decision-making (DM) processes within organisations.

The study employs a mixed-methods approach, beginning with a comprehensive literature review to extract background information on AI and KS and to identify potential ethical challenges. Subsequently, a confirmatory factor analysis (CFA) is conducted using data collected from individuals employed in business settings to validate the challenges identified in the literature and assess their impact on DM processes.

The findings reveal that challenges related to privacy and data protection, bias and fairness and transparency and explainability are particularly significant in DM. Moreover, challenges related to accountability and responsibility and the impact of AI on employment also show relatively high coefficients, highlighting their importance in the DM process. In contrast, challenges such as intellectual property and ownership, algorithmic manipulation and global governance and regulation are found to be less central to the DM process.

This research contributes to the ongoing discourse on the ethical challenges of AI in knowledge management (KM) and DM within organisations. By providing insights and recommendations for researchers, managers and policymakers, the study emphasises the need for a holistic and collaborative approach to harness the benefits of AI technologies whilst mitigating their associated risks.