Revista de Gestão: Volume 25 Issue 4 , Open Access


Table of contents

The use of traditional and non-traditional career theories to understand the young’s relationship with new technologies

Elza Fátima Rosa Veloso, Leonardo Nelmi Trevisan, Rodrigo Cunha da Silva, Joel Souza Dutra

The purpose of this paper is to, which involved 123 students in their last year of an administration course at a private university in the city of São Paulo, Brazil, evaluate the…


Logistic service quality as a mediator between logistics capabilities and customer satisfaction

Daniel Winter Fernandes, Roberto Giro Moori, Valdir Antonio Vitorino Filho

A way that companies have found to respond to the challenges of customer satisfaction (CS) is the development logistics services quality. In this sense, the purpose of this paper…


Operations management body of knowledge and its relevance to manufacturing and service organizations

Jurandir Peinado, Alexandre Reis Graeml, Fernando Vianna

The purpose of this paper is to assess the differences in importance assigned by manufacturing or service organizations to topics related to operations management and its…


Identifying and assessing the scales of dynamic capabilities: a systematic literature review

Cíntia Cristina Silva de Araújo, Cristiane Drebes Pedron, Claudia Bitencourt

The purpose of this paper is to identify the existing measure instruments for dynamic capabilities (DCs) in order to understand the tendencies of quantitative studies on DCs as…


Triple bottom line and sustainable performance measurement in industrial companies

Flavio Hourneaux Jr, Marcelo Luiz da Silva Gabriel, Dolores Amalia Gallardo-Vázquez

The purpose of this paper is to propose a minimum set of indicators to be measured by industrial companies to represent the triple bottom line (TBL) approach.


Workaround behaviour in information systems research

Aline de Vargas Pinto, Antônio Carlos Gastaud Maçada, Gabriela Labres Mallmann

The purpose of this paper is to provide an analysis of the studies about workaround behavior in the Information Systems (IS) area, addressing its positive and negative aspects and…