Table of contents
Strengthening reliability in high hazard industries: reconciling tensions for impact
Evan H. Offstein, Raymond Kniphuisen, D. Robin Bichy, J. Stephen Childers JrRecent lapses in the management of high hazard organizations, such as the Fukushima event or the Deepwater Horizon blast, add considerable urgency to better understand the…
Intergenerational recruiting: the impact of sales job candidate perception of interviewer age
Concha Allen, Stacey Schetzsle, Michael L. Mallin, Ellen Bolman PullinsThe purpose of this paper is to determine the effects from perceptions of age disadvantageness when job candidates are interviewing with recruiters from different age groups. More…
Feeling dissimilar and helping others? A conceptual analysis
Shih Yung Chou, Tree Chang, Bo HanThe purpose of this paper is to explore how perceived visible, work value, and informational dissimilarity affect an individual's helping behavior. Additionally, it investigates…
E-service quality: a study of online shoppers in India
Suresh Kandulapati, Raja Shekhar BellamkondaThe purpose of this paper is to measure the service quality of online shops using E-S-QUAL and validating the tool in an Indian context. Also, the study examines the mediating…
ISSN:
1935-5181Online date, start – end:
1986Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr David Burnie