Strategic Outsourcing: An International Journal: Volume 3 Issue 3

Field of dreams: building IT capabilities in rural America: INDUSTRY INSIGHT

Mary Lacity, Joseph Rottman, Shaji Khan

The purpose of this paper is to provide industry insights on the business models, practices, and capabilities that suppliers need to deliver cost‐effective information technology…

Offshore supplier relations: knowledge integration among small businesses

Claus Jørgensen

The purpose of this paper is to discuss the area of knowledge integration between relations based upon the assumption that if you do not integrate knowledge between the different…

Short‐run vs long‐run trade‐offs in outsourcing relationships: Impacts on loyalty and switching propensity

Jouni Juntunen, David B. Grant, Jari Juga

The purpose of this paper is to report on a study of a shipper's dilemma as a customer. Shippers desire both lower costs and good service levels, and this dilemma may lead in the…

Accounting outsourcing turnback: process and issues

Ruhanita Maelah, Aini Aman, Noradiva Hamzah, Rozita Amiruddin, Sofiah, Auzair

The purpose of this paper is to provide understanding on the process of accounting outsourcing turnback from the client's perspective. The aim is to understand the issues faced by…

Impact of time demands of work on job satisfaction and turnover intention: Software developers in offshore outsourced software development firms in Sri Lanka

Vathsala Wickramasinghe

The purpose of this paper is to examine the mediating effect of job satisfaction on the relationship between time demands of work and turnover intention of software developers in…

2010 Awards for Excellence