Table of contents
– This paper aims to consider whether the hospital mission statement can be used as a management tool to improve service provision in failing hospitals.
– The purpose of this article is to describe and analyse the identity challenges that physicians with medical leadership positions face.
Workplace-based clinical leadership training increases willingness to lead: Appraisal using multisource feedback of a clinical leadership program in regional Victoria, AustraliaAleece MacPhail, Carmel Young, Joseph Elias Ibrahim
The purpose of this paper is to reflect upon a workplace-based, interdisciplinary clinical leadership training programme (CLP) to increase willingness to take on…
Leading processes of patient care and treatment in hierarchical healthcare organizations in Sweden – process managers’ experiencesKerstin Nilsson, Mette Sandoff
The purpose of this study is to gain better understanding of the roles and functions of process managers by describing Swedish process managers’ experiences of leading…
The purpose of this paper is to examine the role of perceived service attributes in the development of overall customer satisfaction (OCS) and customer loyalty (CL) in a…
Renamed from:Leadership in Health Services
Online date, start – end:2007
Copyright Holder:Emerald Publishing Limited
- Dr Jennifer Bowerman
- Dr Jo Lamb-White