Leadership in Health Services

Category:

Health Care Management / Healthcare

Table Of Contents: Volume 24 Issue 1

Developing leaders and leadership in health care: a case for rebalancing?

John Edmonstone

The paper aims to describe the emerging critique of leader development in health care and to describe an alternative approach.

Transfer of crew resource management training

Jonathon R.B. Halbesleben, Karen R. Cox, Leslie Hall

The IOM report “To Err is Human” recommended Crew Resource Management (CRM) training to improve patient safety and teamwork in health care. However, the effectiveness of…

Different development programmes – does it make a difference?

Bernice Skytt, Birgitta Ljunggren, Maria Engström, Marianne Carlsson

The purpose of this paper is to examine whether two groups of first‐line nurse managers perceived improvements in skills and knowledge regarding interpersonal skills and…

A case study of collaborative communications within healthcare logistics

Jerry D. VanVactor

The purpose of this paper is to present a collaborative communications model developed during the conduct of a recent academic research study and provide information to…

The patient satisfaction study in a multispecialty tertiary level hospital, PGIMER, Chandigarh, India

Raman Sharma, Meenakshi Sharma, R.K. Sharma

Against a background of growing consumerism, satisfying patients has become a key task for all healthcare activities. Satisfaction in service provision is increasingly…

ISSN:

1751-1879

Online date, start – end:

2007

Copyright Holder:

Emerald Publishing Limited

Open access:

hybrid

Editors:

  • Dr Jennifer Bowerman
  • Dr Jo Lamb-White