Leadership in Health Services: Volume 24 Issue 1


Table of contents

Developing leaders and leadership in health care: a case for rebalancing?

John Edmonstone

The paper aims to describe the emerging critique of leader development in health care and to describe an alternative approach.


Transfer of crew resource management training: A qualitative study of communication and decision making in two intensive care units

Jonathon R.B. Halbesleben, Karen R. Cox, Leslie Hall

The IOM report “To Err is Human” recommended Crew Resource Management (CRM) training to improve patient safety and teamwork in health care. However, the effectiveness of CRM…


Different development programmes – does it make a difference?

Bernice Skytt, Birgitta Ljunggren, Maria Engström, Marianne Carlsson

The purpose of this paper is to examine whether two groups of first‐line nurse managers perceived improvements in skills and knowledge regarding interpersonal skills and group…


A case study of collaborative communications within healthcare logistics

Jerry D. VanVactor

The purpose of this paper is to present a collaborative communications model developed during the conduct of a recent academic research study and provide information to healthcare…


The patient satisfaction study in a multispecialty tertiary level hospital, PGIMER, Chandigarh, India

Raman Sharma, Meenakshi Sharma, R.K. Sharma

Against a background of growing consumerism, satisfying patients has become a key task for all healthcare activities. Satisfaction in service provision is increasingly being used…

Cover of Leadership in Health Services



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Copyright Holder:

Emerald Publishing Limited

Open Access:



  • Dr Jennifer Bowerman
  • Dr Jo Lamb-White