Leadership in Health Services: Volume 22 Issue 1

A critical review of patient satisfaction

This paper aims to review the patient satisfaction literature, specifically meta‐analyses, which critically analyses its theory and use; then to present evidence for perceived…

Do types of organizational culture matter in nurse job satisfaction and turnover intention?

The purpose of the study is to examine whether and how different types of organizational culture are associated with job satisfaction and turnover intention among hospital nurses…

Retention strategies for professional nurses in South Africa

One of the major challenges facing health systems in developing countries is the international migration of professional nurses, coupled with migration from rural to urban areas…

On becoming a manager and attaining managerial integrity

The call for cuts and streamlining in health organizations has resulted in middle managers having more responsibilities. The main aim of this study is to explore and understand…

“Gerry Robinson and the UK NHS: did he really make a difference?”

This paper seeks to exploit the TV series “inquest” held 12 months after the original programme to assess the impact of Gerry Robinson (if any) on healthcare delivery…

Home Care for Aging Populations: A Comparative Analysis of Domiciliary Care in Denmark, the United States and Germany

Action Learning for Managers

UK National Health Service (NHS) failure regime: up to 92 Trusts may be culled

An interview with Susan Hodgetts MIHM MBA BEd Med, Chief Executive: Institute of Healthcare Management, UK

Organizational Behavior in Health Care

Colorado Latino named as new President of Latino Health Group CPMC’s Anaya to lead Latino health care executive group

AMSA Academy provides leadership training for tomorrow’s physicians

Norma’s story – a human tragedy reflecting human and system failure

Calls for shake-up in care for elderly

The new NHS leadership challenge