Leadership in Health Services: Volume 21 Issue 2


Table of contents

Leadership in the NHS: what can hospitals learn from Gerry Robinson – the programme?

Denis R. Towill

The purpose of this succinct discussion paper is to dissect the recent excellent BBC2 TV series to put on record those emergent lessons from which NHS hospitals may well learn…


Lean and learning: action learning for service improvement

Mike Pedler, Christine Abbott

The purpose of this paper is to examine questions concerning service improvement and the possible contribution of action learning as a means of bringing about both personal and…


Defining competencies for hospital management: A comparative analysis of the public and private sectors

Rubin Pillay

The purpose of this paper is to address the problem of providing managers in both the public and private sectors with the requisite competencies to help address efficiency…


Standardization of management systems in Spanish care homes

Iñaki Heras, Ernesto Cilleruelo, Jon Iradi

The purpose of this article is to give a brief introduction to the global phenomenon of standardization of management systems and to analyze the case of Spanish care homes.


Validating the primary provider theory in emergency medicine

Joseph S. Guarisco, Stefoni A. Bavin

The purpose of this paper is to provide a case study testing the Primary Provider Theory proposed by Aragon that states that: disproportionate to any other variables, patient…

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Emerald Publishing Limited

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  • Dr Jennifer Bowerman
  • Dr Jo Lamb-White