Performance Measurement and Metrics: Volume 3 Issue 1

Strapline:

The international journal of library assessment, value and impact
Subjects:

Table of contents

Developing a criteria‐based quality framework for measuring value

Pat Dixon, Alison Pickard, Heather Robson

If information professionals are to measure the value of their services, they must talk directly to users and listen to what they have to say about their lives, as well as…

1060

ISO 2789: what’s new in and around the revision?

John Sumsion

Changes and additions to ISO 2789, the international standard Information and Documentation – International Library Statistics, are outlined, along with commentary and…

First catch your student: issues in qualitative evaluation

Liz McDowell, Linda Banwell, Gwen Marples

The paper aims to present some points for discussion around issues in qualitative evaluation to do with access to sites and individuals, and relationships between the…

1081
Cover of Performance Measurement and Metrics

ISSN:

1467-8047

Online date, start – end:

2000

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Dr Frankie Wilson