Performance Measurement and Metrics: Volume 3 Issue 1
Strapline:
The international journal of library assessment, value and impact
Subjects:
Table of contents
Developing a criteria‐based quality framework for measuring value
Pat Dixon, Alison Pickard, Heather RobsonIf information professionals are to measure the value of their services, they must talk directly to users and listen to what they have to say about their lives, as well as…
1092
ISO 2789: what’s new in and around the revision?
John SumsionChanges and additions to ISO 2789, the international standard Information and Documentation – International Library Statistics, are outlined, along with commentary and explanation…
530
First catch your student: issues in qualitative evaluation
Liz McDowell, Linda Banwell, Gwen MarplesThe paper aims to present some points for discussion around issues in qualitative evaluation to do with access to sites and individuals, and relationships between the…
1085
ISSN:
1467-8047Online date, start – end:
2000Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Frankie Wilson
- Holt Zaugg