Performance Measurement and Metrics

Strapline:

The international journal of library assessment, value and impact

Category:

Library and Information Studies

Table Of Contents: Volume 17 Issue 1

Reflections on the value and impact of library and information services

Christine Urquhart, Jenny Turner

– The purpose of this paper is to critically review methods of impact assessment and economic analyses.

Reflections on the value and impact of library and information services

Christine Urquhart, Dina Tbaishat

The purpose of this paper is to examine frameworks (such as scorecards) for ongoing library assessment and how business process modelling contributes in Part 3 of the…

Capturing digital developments through qualitative inquiry

Martha Kyrillidou, Colleen Cook, Sarah Lippincott

The purpose of this paper is to describe a model of digital library (DL) work that surfaced through the ARL Profiles 2010 and resonates current work underway by the…

Qatari students’ pre-college experience with information literacy

Ethan P Pullman

There’s little information available on Qatari students’ experience with information literacy. What little information does exists draws from outdated surveys and…

Exploring academic e-book use: part II through focus groups and interviews

Melissa Goertzen, Nisa Bakkalbasi

In two previous papers, the authors discussed a text analysis method utilized to explore e-book usage across disciplines at Columbia University. To verify the method, the…

ISSN:

1467-8047

Online date, start – end:

2000

Copyright Holder:

Emerald Publishing Limited

Open access:

hybrid

Editor:

  • Prof Alice Daugherty