Performance Measurement and Metrics: Volume 15 Issue 3


The international journal of library assessment, value and impact

Table of contents

Library performance continuum and the imperative of meta-evaluation

Leonor Gaspar Pinto

The purpose of this paper is to characterize performance evaluation dynamics developed in Lisbon Municipal Libraries Network (LMLN) over a two-decade period (1989-2009), using a…

Creating measurement addiction – a tool for better advocacy and improved management

Marcel Chiranov

The purpose of this paper is to address an important but neglected aspect of evidence-based management, how to apply actionable data to strategic decision making to support the…


Measuring and assessing the impact of using volunteers in UK libraries: issues and methods

Judith Broady-Preston

The purpose of this paper is to examine a range of issues and methods in relation to measuring the impact of volunteer labour on the design and delivery of all types of library…


The impact of library associations: preliminary findings of a qualitative study

Susan Henczel

The purpose of this paper is to provide an overview, including methodology and preliminary findings, of a current and ongoing doctoral research study of the impact of national…

Measuring the success of scaleable open online courses

Jane E. Klobas

The purpose of this paper is to propose measures of online open course success for non-commercial institutional providers of massive open online courses (MOOCs) and other…

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Emerald Publishing Limited

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  • Dr Frankie Wilson
  • Holt Zaugg