Performance Measurement and Metrics: Volume 14 Issue 2


The international journal of library assessment, value and impact

Table of contents

Aligning planning with outcomes

Ellen N. Sayed

This paper aims to describe the process of identifying, applying and assessing the balanced scorecard model on a five‐year, strategic plan in an academic, medical library two…


A comparison of academic libraries: an analysis using a self‐organizing map

Damien Ennis, Ann Medaille, Theodore Lambert, Richard Kelley, Frederick C. Harris

This paper aims to analyze the relationship among measures of resource and service usage and other features of academic libraries in the USA and Canada.

Counting the uncountable: statistics for web archives

Clement Oury, Roswitha Poll

The purpose of this paper is to describe the aims and contents of the ISO Report ISO/TR 14873.


The Library at School: effects on reading attitude and reading frequency

Frank Huysmans, Ellen Kleijnen, Kees Broekhof, Thomas van Dalen

This paper aims to describe the effects of the Dutch policy program the Library at School on primary school pupils’ leisure book reading and attitude towards reading books, in the…

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  • Dr Frankie Wilson
  • Holt Zaugg