Leadership in Health Services: Volume 17 Issue 2

Medical quality management: the case for action learning as a quality initiative

Vance M. Jackson

This paper explores how medical quality management has developed in the USA since the 1900s reviewing and summarizing the history of the movement through an extensive literature…

Financial challenges and complexity in the management of an intensive care/coronary care unit: a case study

Denis S. Lahaie

This case study, written by the manager of an intensive/coronary care unit of an Ontario hospital, demonstrates the difficulties faced by health care managers in controlling costs…