International Journal of Quality Science: Volume 2 Issue 4


Table of contents

Progress in total quality management: evidence from Australasia

Danny Samson

States that, although there has been considerable progress with the implementation of total quality management in Australia and New Zealand over the past 15 years since it


ISO 9000 series registration to total quality management: the transformation journey

A van der Wiele, B.G. Dale, A.R.T. Williams

Discusses the key actions which need to be taken by an organization if they wish to progress from ISO 9001 or ISO 9002 registration to a quality award prize winners…


Quality function deployment’s impact on product development

Mark A. Vonderembse, T.S. Raghunathan

Posits that advocates of quality function deployment (QFD) claim that it leads to better product designs, lower product costs, and shorter development times. Presents a…


Quality management in developing economies

Christian N. Madu

Explores the importance of quality management in achieving global competitiveness. Emphasizes the need for developing countries to revitalize their economies through…




Online date, start – end:

1996 – 1998

Copyright Holder:

Emerald Publishing Limited