Journal of Systems and Information Technology: Volume 17 Issue 1


Table of contents

CRM in the digital age: implementation of CRM in three contemporary B2B firms

Heini Sisko Maarit Lipiäinen

The purpose of this study was to contribute to the current discussion on digitization in companies’ marketing from a customer relationship management (CRM) perspective by…


Visualization and establishment of product design regulations as interactive modules: An interaction design study at IKEA

Mikael Blomé

This paper aims to explore the preferable manner for visualizing different product regulations to be used in the training of and communication between people working at different…


Enochs of the modern workplace: The behaviours by which end users intentionally resist information system implementations

Robert Hugh Campbell, Mark Grimshaw

This paper aims to expose the behaviours through which modern professional people commonly obstruct information system (IS) implementations in their workplace. Users often resist…

An analysis of the barriers to the proliferation of M-commerce in Qatar: A relationship modeling approach

Habibullah Khan, Faisal Talib, Mohd. Nishat Faisal

The purpose of this paper is to identify and develop a hierarchical model for the barriers affecting the growth of mobile commerce (M-commerce). Based on the model developed, the…


The analysis of near and far field pattern through mode analysis and FFT in a finite periodic dielectric gratings

Tae-Bong Lee, Min-Nyeon Kim

– The purpose of this paper is to analyze far and near field emitted field patterns through more exact calculation of the modes formed in finite periodic dielectric gratings.

Biometric verification based on facial profile images for mobile security

Eunhwa Jung, Kyungho Hong

This study aims at a biometric verification based on facial profile images for mobile security. The modern technology of mobile Internet devices and smart phones such as the…

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Emerald Publishing Limited

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  • Dr Raymond Chiong