Quality Assurance in Education: Volume 4 Issue 3


Table of contents

Quality and assessment

Karen Hinett, Peter Knight

Assessment is used for purposes of accountability and the improvement of teaching and learning. In addition, stakeholders such as employers and government funding councils rely on…


Motivation and academic staff in higher education

Jennifer Rowley

Seeks to identify issues that impact on the motivation of academic staff in higher education. Argues that the rational‐economic model, the social model, the self‐actualizing model…


Performance indicators as quality assurance: the Scottish Community Education PI scheme

Kenneth McCulloch, Lyn Tett

Examines the role of performance indicators (PIs) as a means of quality assurance. Uses, as a case study, the national scheme of performance indicators for Community Education…


Research universities versus teaching universities ‐ public perceptions and preferences

Eugene H. Fram, Gloria H. Lau

Claims post‐secondary institutions are facing two major problems ‐ enrolment declines and increases in operating costs. Suggests that, as the turmoil in higher education has…


Towards total quality management in academia

Nirwan Idrus

Carries out a literature review of the practices in applying quality concepts to education around the world. While reasons for the implementation of these concepts to education…

Cover of Quality Assurance in Education



Online date, start – end:


Copyright Holder:

Emerald Publishing Limited

Open Access:



  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova