Quality Assurance in Education: Volume 15 Issue 4


Table of contents

The effect of academic culture on the implementation of the EFQM Excellence Model in UK universities

John Davies, Alex Douglas, Jacqueline Douglas

The paper seeks to explore the effect of academic culture on the implementation of the European Foundation for Quality Management's (EFQM) Excellence Model in UK universities.


Zen, motorcycle maintenance and quality in higher education

Laurie Lomas

The paper seeks to deepen the understanding of university lecturers' perceptions of quality.


The quality of an action research thesis in the social sciences

Ortrun Zuber‐Skerritt, Margaret Fletcher

The paper seeks to identify the quality characteristics of critical action research and action research theses compared to traditional research thesis writing.


What is a competent “competence standard”?: Tensions between the construct and assessment as a tool for learning

Effie Mclellan

Using the UK's recent disability legislation as a trigger, the paper explores issues in evidencing competence in the current context of using assessment as a tool for learning.

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Emerald Publishing Limited

Open Access:



  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova