Quality Assurance in Education: Volume 14 Issue 3


Table of contents

Raising school attendance: a case study of good practice in monitoring and raising standards

Ken Reid

The purpose of this research is to discuss the issue of managing and reducing school absenteeism and truancy.


The desired teaching qualities of lecturers in higher education: a means end analysis

Roediger Voss, Thorsten Gruber

The purpose of this research is to aim to develop a deeper understanding of the teaching qualities of effective lecturers that students desire and to uncover the constructs that…


Designing a system for observation of teaching

Peter Washer

The purpose of this paper is to review the literature on observation of teaching in a Higher Education (HE) context with a view to proposing some guidelines for the design and…


Measuring student satisfaction at a UK university

Jacqueline Douglas, Alex Douglas, Barry Barnes

The purpose of this paper is to report on the design and use of a questionnaire to measure student satisfaction at Liverpool John Moores University's Faculty of Business and Law.


Business planning for the vocational education and training in Hong Kong

Catherine Y.P. Chan, S.F. Chan, K. Chan, W.C. Ip

The purpose of this paper is to develop a thinking model to recommend to the vocational education institutions for planning their educational business in the face of marketization.


Quality and assessment in context: a brief review

Fred A. Koslowski

The purpose of this paper is to provide a general review for USA and international academic faculty and administrators of the dominant themes and history of quality and assessment…

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Emerald Publishing Limited

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  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova