Table Of Contents: Volume 14 Issue 1
The paper aims to investigate the role of educational development centres, and their potential for playing a broader and more central role in quality and organisational…
This paper seeks to model and compute productivity, including a measure of quality, of a service which does not have marketable outputs – namely public education at the…
To propose an evaluation model for the quality implementations in higher education through an analysis of quality systems and program evaluation using a systems approach.
Total quality management (TQM) in self‐financed technical institutions: A quality function deployment (QFD) and force field analysis approachJitesh Thakkar, S.G. Deshmukh, Anil Shastree
To explore the potential for adoption of TQM in self‐financed technical institutions in the light of new demands and challenges posed by customers/students and society.
This paper is the first part of a comprehensive report about a research study that aims to assess the relationship between the university experience and student outcomes…
Online date, start – end:1993
Copyright Holder:Emerald Publishing Limited
- Prof John Dalrymple