Quality Assurance in Education: Volume 12 Issue 2


Table of contents

Examination of the dimensions of quality in higher education

Stefan Lagrosen, Roxana Seyyed‐Hashemi, Markus Leitner

In recent years, numerous studies in the field of service quality have been carried out. However, relatively few studies have addressed the specific context of higher education…


Auditing and mapping key skills within university curricula

Vicki N. Tariq, Eileen M. Scott, A. Clive Cochrane, Maria Lee, Linda Ryles

Universities are encouraged to embed key skills in their undergraduate curricula, yet there is often little support on how to identify skills development and progression. This…


A constructivist model for evaluating postgraduate supervision: a case study

Ortrun Zuber‐Skerritt, Val Roche

This paper presents a new constructivist model of knowledge development in a case study that illustrates how a group of postgraduate students defined and evaluated effective…


From brand image research to teaching assessment: using a projective technique borrowed from marketing research to aid an understanding of teaching effectiveness

Clive Roland Boddy

This paper describes how a simple qualitative market research technique using a projective device called a bubble drawing can be used as a useful feedback device to gain an…

Cover of Quality Assurance in Education



Online date, start – end:


Copyright Holder:

Emerald Publishing Limited

Open Access:



  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova