Table of contents
HR’s role in re‐engineering at Leicester Royal Infirmary
If our hospital did not exist, how would we create it? This was the question asked by doctors and managers at Leicester Royal Infirmary, one of two English pilot sites to evaluate…
Organizational learning fuels FCF
A company with employee turnover as low as 1 percent a year is in danger of suffering from too little experimentation and innovation. Framatome Cogema Fuels (FCF) is the business…
Culture change stems the outflow of talent at Alberto‐Culver
Employee turnover at Alberto‐Culver North America, which was running at more than twice the industry average, has been halved over the past seven years and the company’s ability…
Marriott Hotels attempts to banish the long‐hours culture
Managers at Marriott Hotels typically worked more than 50 hours a week. The prevailing idea was that the more hours one put in, the better. “See and be seen” were the watchwords…
Safeway puts personal development at the forefront
A new training program for managers at UK retailer Safeway encourages participants to decide their personal direction without reference to the company’s interests, on the basis…
Training the man from “the Pru”
When UK financial‐services provider Prudential decided to introduce extensive remote working as part of its drive to build stronger customer relationships, the company was keen to…
Harrods opts for drama‐based learning
Harrods, the luxury‐store group, has used drama‐based learning to bring a new dimension to presentation‐skills training for its managers – focussing on the personal presence…
Beauty Essential sports the cloak of social responsibility
Beauty Essential, a medium‐size company in the Thai clothing industry, has changed its working procedures to conform to an international standard on social responsibility – and…
Organizational culture at Life Care Centers of America
Top managers at Life Care Centers of America, the USA’s fifth‐largest provider of nursing care to the elderly, believe that by creating a strong, consistent organizational culture…
The rise and rise of coaching
Imagine the scene. A manager at a blue‐chip company has a heart‐to‐heart with his staff. They talk openly and freely, even admitting personal weaknesses and failings in the…
Mentoring is “a tool whose time has come”
Economic downturns often see a reduction in training budgets. In some cases, they are axed altogether. But mentoring can help organizations and, in particular…
ISSN:
0967-0734Online date, start – end:
2002Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Management Development ReviewEditor:
- Nicholas King