International Journal of Contemporary Hospitality Management: Volume 18 Issue 7

The effects of atmospheric elements on customer impression: the case of hotel lobbies

The purpose of this study is to examine the atmospheric elements of color, lighting, layout, style, and furnishings that make up the physical environment of a hotel lobby…

Future global hospitality leaders: a comparison of European and US ethics

The purpose of this research paper is to describe the results and implications of an ethics survey completed by students attending hospitality schools in Europe and the USA.

Dimensions of guest house service: Managers' perceptions and business travellers' expectations

This study aims to determine similarities and differences in business travellers' expectations and managers' perceptions of the service provided by guest houses.

Guest Editors: May Hinds and Ernest BogerAssisted by Editor: Richard TeareAchieving service excellence in Barbados – the service leadership factor

Barbados has been driven by agricultural pursuits for most of its existence and successive decision makers have failed to create a tradition or culture with a focus on service. In…

Ameliorating the negative impacts of tourism: a Caribbean perspective

The purpose of this paper is to present a conceptual framework to assist tourism planners to assess and respond to the negative consequences of tourism development.

Golf tourism – World Cup Cricket 2007 – Guyana prospects

The purpose of this paper is to advance the sport of golf as a compelling enhancement of the Caribbean region tourism product and assess prospects for the development of golf…

Understanding the workforce: the key to success in a youth hostel in Scotland

The purpose of this article is to provide an insight into the importance of understanding the workforce as it affects and is affected by the internal and external environment; an…

Tourism agents' attitudes on internet adoption: an analysis from Greece

The purpose of this paper is to adopt a total view on the issue of usage and attitude of travel agents towards internet technology. Many aspects are being investigated, such as…

Information and Communication Technologies in Tourism 2006

Vacation Decision Making

The Economics of Tourism Destinations

50 Cautionary Tales for Managers

Editorial