Retail and Distribution Management: Volume 6 Issue 2
Table of contents
HORNES: Communications, store location, and customer service Part 2
David Walters, Geoffrey NicholsonIn the first part of our feature on Hornes (Jan/Feb), the authors discussed objectives, and product range policy. In this second part some of the major policy areas are examined…
Mothercare moves to the States
Ann FosterMothercare has a good reputation in the UK for operational efficiency, and especially for one of the first and most effective computerised stock control systems. It is also a…
THE REVIVAL: PART 1
J.A.N. BamfieldThe imminent demise of the Co‐operative movement has been frequently predicted. Critics point to its failure to hold its market share; Co‐ops took 20% of the food trade in the…
DECISION MAKING IN DISTRIBUTION: HOW CAN MARKETING RESEARCH HELP?
Nigel PiercyIt is too often presumed that marketing research can be no more than a survey of opinion, to be seriously considered only by the larger organisation, usually a manufacturer. Nigel…
DISCOUNT GROCERY COMES TO DUBLIN
A.J. ParkerThe most significant change in the Dublin retail scene over the past year has been the arrival of the discount food store, with Albert Gubay, formerly of Kwik Save, as the…
GOVERNMENT INTERVENTION IN FRANCE: How has it affected development?
Jean FriesThe policy pursued by the French government over the years in relation to the development of various types of retailing can be compared to driving a car; it is an alternating…
Group discussion by telephone ‐ A new technique for market research ?
Ralph WeillThe GPO offers a service to connect up to eight callers for a discussion by telephone. KONSO have three years experience using this method for market research. In paper which he…
THE COST AUDIT: A tool for distribution management
Robert WilliamsThe NMHC has developed costing techniques for distribution in the food and grocery trade which provide a pattern for any company to conduct a thorough cost audit in order to make…
A TURNING‐POINT FOR BURTON?
Budgets for the past two or three years have tended to be dominated by speculation and anticipation of alterations in the rate of value added tax. This has led to a number of…