Table of contents
Is quality still free?: Empirical evidence on quality cost in modern manufacturing
Markus Plewa, Gernot Kaiser, Evi HartmannThe purpose of this paper is to provide empirical evidence for competing representations of the prevention-appraisal-failure model of quality cost.
Direct effects of quality management on competitive advantage
Ibrahim A. Elshaer, Marcjanna M. AugustynThe purpose of this paper is to examine direct effects of quality management on competitive advantage within the context of the resource-based view of a firm.
Decomposition of stock market trade-offs using Shewhart methodology
Nadeeka Premarathna, A. Jonathan R. Godfrey, K. GovindarajuThe purpose of this paper is to investigate the applicability of Shewhart methodology and other quality management principles to gain a deeper understanding of the observed…
Quality moderates market competition: evidence of Taiwanese service industry
Yi-Fang Yang, Yahn-Shir ChenThe purpose of this paper is to examine the direct and interactive effects of audit service quality and audit market concentration on performance of public accounting firms in…
Methodology for uncertainty characterization of performance measures
Isabel Silva Lopes, Sérgio Dinis Sousa, Eusébio NunesThe purpose of this paper is to present a methodology to represent the uncertainty generated in performance measures (PMs) during the operational step or “use step” of the…
A new method to improve the objectivity of early Six Sigma analysis
Steven Cox, Virginia Elton, John A. Garside, Apostolos Kotsialos, João Victor Marmo, Lorena Cunha, Grant Lennon, Chris GillA process improvement sampling methodology, known as process variation diagnostic tool (PROVADT), was proposed by Cox et al. (2013). The method was designed to support the…
Outcome of quality management practices: Differences among public and private, manufacturing and service, SME and large organisations
Henrik ErikssonThe purpose of this paper is to describe differences among public and private, manufacturing and service and SMEs and large organisations regarding the outcome of quality…
Grades or labels? Beef prices and quality
Stefan Mann, Daniel ErdinThe difference between quality grades and quality labels is that the latter are awarded on the basis of production processes, whilst the former are conferred on the strength of…
ISSN:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony