Strapline:For the financial services sector
Table Of Contents: Volume 29 Issue 6
It has been argued that the insights provided by behavioural economics have profound implications for the study and practice of marketing. The purpose of this paper is to…
This paper aims to explore front line employee performance in retail banking and presents distinct components of employee performance, including extra‐role and sabotage behaviours.
This study aims to investigate which variables can predict clients closing their checking accounts in a commercial bank and to validate the model used in this research.
Online date, start – end:1983
Copyright Holder:Emerald Publishing Limited
- Dr Hooman Estelami