Table of contents
Facility managers’ responses to user post-occupancy feedback: a conceptual framework
Abiodun Olatunji Abisuga, Cynthia Changxin Wang, Riza Yosia SunindijoThis study aims to explore the various approaches used in the general customer service industry to develop a conceptual framework for evaluating the responses of facility managers…
Simulating the impact of facility design on operations: a study in an internal medicine ward
Davide Schaumann, Nirit Putievsky Pilosof, Michal Gath-Morad, Yehuda E. KalayThis study aims to use a narrative-based simulation approach to explore potential implications of including or excluding a dayroom in the design of an internal medicine ward.
Integrated methodology for industrial facilities management and design based on FCA and lean manufacturing principles
Diego Guillen, Diego Gomez, Ingrid Hernandez, Daniela Charris, Juan Gonzalez, Daniel Leon, Marco SanjuanThe purpose of this paper is to provide a comprehensive methodology and a case study about the successful integration of FCA with continuous improvement tools for strategic…
Lean facilities management: preliminary findings from Singapore’s international schools
Shang Gao, Low Sui Pheng, Wanying TayLean has been adopted in various industries (i.e. construction, health care and service) over the years; the level of lean adoption in facility management is relatively unknown…
Does facility management affect perception of building quality?: A study of cooperative residential buildings in Sweden
Agnieszka Zalejska-JonssonThis paper aims to examine the strategy, selection and perception of facility management (FM) services and the effect it may have on perceived building quality.
Effects of window proximity on perceptions of employees in the call center offices
Kemal Yildirim, Aysen Ozkan, Elif Gunes, Ahmet MestanThe purpose of this study is to determine the effects of window proximity on perceptions of employees in the call center offices.
ISSN:
0263-2772Online date, start – end:
1983Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Joseph Lai
- Dr Sarel Lavy