Table Of Contents
This study aims to explore the various approaches used in the general customer service industry to develop a conceptual framework for evaluating the responses of facility…
This study aims to use a narrative-based simulation approach to explore potential implications of including or excluding a dayroom in the design of an internal medicine ward.
Integrated methodology for industrial facilities management and design based on FCA and lean manufacturing principlesDiego Guillen, Diego Gomez, Ingrid Hernandez, Daniela Charris, Juan Gonzalez, Daniel Leon, Marco Sanjuan
The purpose of this paper is to provide a comprehensive methodology and a case study about the successful integration of FCA with continuous improvement tools for…
Lean has been adopted in various industries (i.e. construction, health care and service) over the years; the level of lean adoption in facility management is relatively…
Does facility management affect perception of building quality?: A study of cooperative residential buildings in SwedenAgnieszka Zalejska-Jonsson
This paper aims to examine the strategy, selection and perception of facility management (FM) services and the effect it may have on perceived building quality.
Online date, start – end:1983
Copyright Holder:Emerald Publishing Limited
- Dr Joseph Lai
- Dr Sarel Lavy