Work Study: Volume 47 Issue 7
Subject:
Table of contents
Total quality management: key concepts
Ronald P. AnjardTotal quality management (TQM) has been suggested as a means of coping with turbulent change. The strong and simple central focus allows an internal war to be waged on complacency…
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Competitive intelligence
Diane WhiteRe‐engineering is losing its place at the top of the fashionable management methodologies. This is perhaps because it has failed to deliver its promised range of benefits. In…
2060
Erratum
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/00438029810222496. When citing the…
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