Designing and Tracking Knowledge Management Metrics
Subject:
Synopsis
Table of contents
(15 chapters)Prelims
Pages i-xxiv
Content available
Section 1: Metrics as a Decision-Making Tool
Section 2: Building the Organization’s Capacity for Knowledge Management Metrics
Section 3: Measurement Methods and Sources
Measurement, Reliability, and Validity
Pages 163-182
Sources of Evidence for Your Metrics
Pages 183-197
Section 4: Implementing the Measurement Strategy
- DOI
- 10.1108/9781789737233
- Publication date
- 2019-11-15
- Book series
- Working Methods for Knowledge Management
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- Series copyright holder
- Emerald Publishing Limited
- ISBN
- 978-1-78973-726-4
- eISBN
- 978-1-78973-723-3