Designing and Tracking Knowledge Management Metrics

Subject:
Synopsis
Table of contents
(15 chapters)Prelims
Pages i-xxiv
Content available
Section 1: Metrics as a Decision-Making Tool
Section 2: Building the Organization’s Capacity for Knowledge Management Metrics
Section 3: Measurement Methods and Sources
Measurement, Reliability, and Validity
Pages 163-182
Sources of Evidence for Your Metrics
Pages 183-197
Section 4: Implementing the Measurement Strategy

- DOI
- 10.1108/9781789737233
- Publication date
- 2019-11-15
- Book series
- Working Methods for Knowledge Management
-
- Series copyright holder
- Emerald Publishing Limited
- ISBN
- 978-1-78973-726-4
- eISBN
- 978-1-78973-723-3