Designing and Tracking Knowledge Management Metrics

Knowledge management metrics are one of the weakest areas of practice in the field. Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers.

Publication Date:

2019-11-15

Book Series:

WMKM

Authors:

  • Alexeis Garcia-Perez
  • Farah Gheriss
  • Denise Bedford
Cover of Designing and Tracking Knowledge Management Metrics