Abstract
This paper employs the concept of supply chain orientation in container port management and empirically tests whether the measurement models proposed in some notable previous research have universal application. In addition, this study attempts to identify any significant causal relationships between port supply chain orientation and port performance from the view point of shipping companies. In the current study port supply chain orientation was found to have limited effect on customer satisfaction and port competitiveness, which might has been caused by some implemental and practical issues. However, the present study reveals the potential importance of port supply chain management by empirically demonstrating that “closer relationship with shipping lines” and “innovative value added service” could function as critical components for container ports/terminals to improve customer satisfaction and enhance their competitiveness.
Keywords
Citation
Lee, S.-Y. and Kim, Y.-H. (2009), "Effectiveness of supply chain orientation in container ports: liners’ perspective", Journal of International Logistics and Trade, Vol. 7 No. 1, pp. 25-37. https://doi.org/10.24006/jilt.2009.7.1.25
Publisher
:Emerald Publishing Limited
Copyright © 2009 Jungseok Research Institute of International Logistics and Trade
License
This is an Open-Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0/) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited