Facility Management: Risks and Opportunities

Citation

(2001), "Facility Management: Risks and Opportunities", Work Study, Vol. 50 No. 4. https://doi.org/10.1108/ws.2001.07950dae.004

Facility Management: Risks and Opportunities

Facility Management: Risks and Opportunities

Edited by Bev Nutt and Peter McLennanBlackwell ScienceISBN: 0632057971£59.95Keywords: Facilities management, Development

Facilities management (FM) is one of the fastest growing professional disciplines. Its relevancy and potential is increasingly recognised by the business community as well as industry and government. However, only now is it starting to receive significant input from the academic community – developing and refining the underpinning approaches.

This book builds on the discussions at the 1999 conference Futures in Property and Facility Management: Creating the Platform for Innovation and, helps to build up a distinctive body of FM knowledge and practice. It examines the key issues – from PFI to e-commerce – with expert opinions from major players in FM, providing a number of insights to current and emerging best practice.

The editors have segmented, though not without recognising and signaling the inportant links, the knowledge into four key categories (which they style as "trails"): business, people, property and knowledge (see below) and include nine short papers speculating on the future of FM in a range of sectors.

1. 1.

   The business trail: facilities management; future opportunities, scope and impact; innovations in property and facility finance; future performance issues; the impact of FM on productivity; integrated asset management; global futures in FM.

2. 2.

   The people trail: the future of workplace management; effective workplace support; self-selected workplaces; strategic workplace design; workplace democracy; managing the journey to work.

3. 3.

   The property trail: property portfolio dynamics; the impact of FM on design; repair, maintenance and improvement; adaptation and sustainability; call centre support; real estate management trends.

4. 4.

   The knowledge trail: accommodating future business intelligence; intellectual capital: future competitive advantage for FM; measurement systems: establishing cross-sector validity; change management through design; support services: a cross-sector contingency approach; developing a generic risk database for facility management.