(2000), "Growth industry", Work Study, Vol. 49 No. 1. https://doi.org/10.1108/ws.2000.07949aab.003
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The day of the humble travel brochure - and the travel agent, as we know them - may be coming to an end. Increasingly people turn to the Web for holiday information - because of its accessibility, of course - but also because on the Web, companies can supplement the basic holiday/resort information with audio and video - giving "virtual" tours of resorts and hotels. Of course, these are not necessarily "warts and all" videos - they are aimed at attracting visitors after all, but you do get a better impression of a hotel and its locale than the customary two photos in the brochure. Take a look at http://www.HotelBook.com to see what I mean.