2011 Awards for Excellence

Citation

(2012), "2011 Awards for Excellence", Performance Measurement and Metrics, Vol. 13 No. 1. https://doi.org/10.1108/pmm.2012.27913aaa.001

2011 Awards for Excellence

Article Type: Editorial From: Performance Measurement and Metrics, Volume 13, Issue 1

The following article was selected for this year's Outstanding Paper Award for Performance Measurement and Metrics

"The use of web statistics in cultural heritage institutions''

Henk VoorbijKoninklijke Bibliotheek, Den Haag, The Netherlands

Purpose -- This paper aims to describe the use of web statistics by libraries, archives and museums in The Netherlands.Design/methodology/approach -- Three methods were applied: a survey among more than 100 institutions, interviews and content analysis of annual reports.Findings -- Most institutions gather web statistics. A large variety of packages is used, which hinders comparison among institutions. Web statistics are used for practical purposes, such as adapting the web site or setting priorities for further digitization, and as a critical success factor. Most archives and museums mention web statistics in their annual report. Usually, they do not explain the data and do not provide background information, which makes it difficult to interpret them.Research limitations/implications -- The sample represented institutions with above average interest in, or experience with, digitizing.Practical implications -- This inventory may stimulate large-scale use of web statistics in cultural heritage institutions and be the first step towards standardization.Originality/value -- This study is the first attempt to investigate the use of web statistics in cultural heritage institutions in The Netherlands.

Keywords Heritage, National cultures, Organizations, Statistics, The Netherlands, Worldwide web

www.emeraldinsight.com/10.1108/14678041011098541

This article originally appeared in Volume 3 Number 10, 2010, pp. 266-79, Performance Measurement and Metrics

The following articles were selected for this year's Highly Commended Award

"Burning platforms and melting icebergs: an exploratory analysis of present strategic challenges and cross-pressures in the public libraries''

Niels Ole Pors

This article originally appeared in Volume 11 Number 1, 2010, Performance Measurement and Metrics

"Towards an assessment of public library value: statistics on the policy makers' agenda''

Kristine Pabe

This article originally appeared in Volume 11 Number 1, 2010, Performance Measurement and Metrics

"The research commons: a new creature in the library?''

William DanielsColin DarchKarin de Jager

This article originally appeared in Volume 11 Number 2, 2010, Performance Measurement and Metrics