New video tackles e-mail legal and privacy issues

Journal of European Industrial Training

ISSN: 0309-0590

Article publication date: 1 June 2000




(2000), "New video tackles e-mail legal and privacy issues", Journal of European Industrial Training, Vol. 24 No. 6.



Emerald Group Publishing Limited

Copyright © 2000, MCB UP Limited

New video tackles e-mail legal and privacy issues

New video tackles e-mail legal and privacy issuesKeywords E-mail, Security, Privacy

The Video Arts Group has launched a new training video – Privacy Issues in E-mail – part of its new World Series range. The programme addresses growing concerns from companies and individuals over the security of e-mail and gives advice on how to avoid any legal repercussions. The video highlights people's ignorance of e-mail security and illustrates various circumstances where lack of thought or consideration can have damaging results.

E-mail is so informal that few people stop to consider the implications of what they are sending. While you are away from your desk, if your computer and e-mail are not password protected, they can be accessed by anyone. Inappropriate use of e-mail can result in embarrassment or, even worse, legal action. Derogatory comments made against colleagues in an e-mail could be intercepted or sent to the wrong person, and deleted e-mails can still be accessed.

Commenting on the video, Martin Addison, Video Arts' marketing manager, said:

Many people are taking chances every day when using their e-mail. It is only a matter of time before mistakes are made and their jobs are at risk. Few people realise that e-mails are permanent and can be accessed if needed, so this video is crucial to all businesses.

Key issues raised in Privacy Issues in E-mail include the following:

  • E-mail should always be considered public, not private.

  • When replying to a message, check the list of recipients before you respond.

  • If a message you received is personal, or informal, let the sender know if you are forwarding it to someone else.

  • Don't leave your computer or password exposed when you are not at your work area.

  • E-mail used inappropriately could result in lawsuits and costly legal action.

  • Certain comments, suggestions or graphics, sent by e-mail, could lead to a harassment claim.

  • Use business e-mail for business use only.

  • Never send confidential information electronically.

Privacy Issues in E-mail is available for £495 purchase, or £185 for two days rental. For details contact Video Arts Group, Dumbarton House, 68 Oxford Street, London W1N 0LH. Tel: 020 7637 7288; Fax: 020 7580 8103; E-mail:; Web site:

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