The reviews are in (performance reviews)

Human Resource Management International Digest

ISSN: 0967-0734

Article publication date: 18 October 2011

Keywords

Citation

(2011), "The reviews are in (performance reviews)", Human Resource Management International Digest, Vol. 19 No. 7. https://doi.org/10.1108/hrmid.2011.04419gaa.008

Publisher

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Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited


The reviews are in (performance reviews)

Article Type: Abstracts From: Human Resource Management International Digest, Volume 19, Issue 7

Pyrillis R. Workforce Management (USA) , May 2011, Vol. 90 No. 5, Start page: 20, No. of pages: 4

Reports that US companies are changing the way that they approach the performance review of their employees. Discusses why annual performance reviews are unpopular among employees and managers, and often do not achieve their objective of monitoring and improving employee performance. Quotes the examples of US firms that are handling performance reviews differently – Zappos (online retailer) assessing how well employee behaviors are aligned with the organization’s values; Rypple (Toronto-based company) and O’Sullivan Creel (accounting) using technology to provide employees with instant feedback on their performance; Here Media (publishing), using performance previews instead in which managers and employees meet to discuss how they are going meet their future goals. Quotes evidence from a 2008 survey by Mercer that managers are insufficiently trained to give performance feedback and discusses how this training can be delivered. Lastly, quotes Jeffrey Pfeffer who argues that many managers use performance reviews to control employees with the consequence that they give poor feedback and drive good employees away from the firm. ISSN: 1092-8332 Reference: 40AL594

Keywords: Performance appraisal, Performance management, Feedback