Reasons for failure
213
Abstract
Many companies have become all fired up about TQM, only to find themselves disappointed with the results. The author has identified nine key reasons for their apparent failure.
Citation
McDonald, J. (1992), "Reasons for failure", The TQM Magazine, Vol. 4 No. 4. https://doi.org/10.1108/eb059535
Publisher
:MCB UP Ltd
Copyright © 1992, MCB UP Limited