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Sensing the need for change

Melanie Williams (UK Correspondent)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 April 1992

Abstract

Even though GEC Sensors started its total quality programme six years ago, it is only recently that it has become a real part of the company's business improvement culture. The turning point in its quest for quality was the attainment of senior and middle management commitment.

Citation

Williams, M. (1992), "Sensing the need for change", The TQM Magazine, Vol. 4 No. 4. https://doi.org/10.1108/eb059533

Publisher

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MCB UP Ltd

Copyright © 1992, MCB UP Limited