Preventing defects

Abstract

The system of Poka‐yoke (mistake‐proofing) and source inspection are the two major elements of Zero Quality Control (ZQC). This systematic approach to preventing defects, established by Shigeo Shingo, creates the conditions for zero defects in any working environment.

Citation

Lee‐Mortimer, A. (1991), "Preventing defects", The TQM Magazine, Vol. 3 No. 1. https://doi.org/10.1108/eb059517