Quality costs — The hidden truth
Article publication date: 1 January 1991
Lyn Stolber concludes her two‐part series on quality costs by examining alternative and complementary approaches to reducing quality‐related costs.
Stolber, L. (1991), "Quality costs — The hidden truth", The TQM Magazine, Vol. 3 No. 1. https://doi.org/10.1108/eb059508
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