Calculating the value of reengineering at Pacific Bell
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Abstract
Pacific Bell has pioneered the development of a unique concept for computing the amount of value added by a given component business process before and after process reengineering efforts. Its innovative Process Value Estimation (PVE) methodology enables management to target processes ripe for reengineering and prevent cost cutting that reduces value.
Citation
Housel, T.J., Bell, A.H. and Kanevsky, V. (1994), "Calculating the value of reengineering at Pacific Bell", Planning Review, Vol. 22 No. 1, pp. 40-55. https://doi.org/10.1108/eb054454
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited